Trent Persino
Banking
Gilman,IA
Summary
Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Retail Loan Officer
United Bank & Trust Co
2020.10 - 5 2024
- Retail Loan Officer approving or denying loans from application to finish.
- This also included mortgage loans and Home Equity Loans
- I also reviewed Credit Approval Presentations for Agricultural and commercial credit requests
- verified tax returns for accurate income calculations, cash flow, Debt service coverage ratios.
- Audited loans to verify accuracy and completeness
Teller/Universal Banker
Wells Fargo
2016.07 - 2020.10
- I was employed at Wells Fargo in Grinnell as a teller then was promoted to Banker in July 2018
- I handled most customer transactions which include deposits, credits to accounts, credit card payments, and loan payments
- My main focus at Wells Fargo is to provide excellent customer service while paying attention to detail on each transaction that occurs.
Warehouse Employee
Brownells
2015.06 - 2016.01
- I was hired at Brownells as a warehouse picker
- I learned my job quickly and complete tasks precisely and efficiently
- In my time with Brownells I have been hand selected to help with multiple projects in the warehouse
- I have also trained in multiple areas around the warehouse.
Backroom Captain
Target
2012.01 - 2015.01
- As a Backroom Captain, I was responsible for providing customer service, product stocking, product picking, retail sales, inventory counts, and operating pallet jacks and power lifts.
Retail Sales Associate/Cashier
True Value Hardware
2009.01 - 2011.01
- As a Retail Sales Associate, I was responsible for providing experience and knowledge to help customers locate and purchase products.
Education
South Dakota State University
2011.01 - 2012.05
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Black Hills State University
2014.01 - 2015.05
Skills
Customer Relations
Loan File Maintenance
Analytical Thinking
Problem-solving aptitude
Effective Communication
Cash Handling
Financial transactions expertise
Mathematics
Reliable
Excellent working relationships with coworkers and management
Microsoft Word, PowerPoint, and Microsoft Excel knowledge
Ensuring Customer Service and Satisfaction
Accurate and Efficient
Customer Relations
Non Profit Experience
House of Compassion, President, Marshalltown, 2022- May 2024
Timeline
Retail Loan Officer
United Bank & Trust Co
2020.10 - 5 2024
Teller/Universal Banker
Wells Fargo
2016.07 - 2020.10
Warehouse Employee
Brownells
2015.06 - 2016.01
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Black Hills State University
2014.01 - 2015.05
Backroom Captain
Target
2012.01 - 2015.01
South Dakota State University
2011.01 - 2012.05
Retail Sales Associate/Cashier
True Value Hardware
2009.01 - 2011.01
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