Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Trenten Jarvis

Trenten Jarvis

Rogers

Summary

Meticulous associate, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Childcare, and Retail. Customer-oriented team member successful at troubleshooting and handling customer support issues in a timely manner.

Overview

10
10
years of professional experience

Work History

Patient Consultant

The Source
09.2021 - Current
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.
  • Managed high volume of cash with 100% accuracy rate.
  • Weighed, prepared and packaged different types of products.
  • Read industry publications to maintain knowledge on current and future bud trends.
  • Packaged regulated products in appropriate exit containers.
  • Checked guests' photo identification for validity and age requirements.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used in-store system to locate inventory and place special orders for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Caring for Father / Uber

Uber
03.2021 - 09.2021

Cared for my father after 13 days on the vent following Covid, then after a quintuple bypass. Uber allowed me to make $ while caring for father.

Patient Care Representative

Infinity Compounding Solutions
03.2020 - 02.2021
  • Upheld confidentiality requirements and regulatory compliance guidelines in all areas.
  • Measured effectiveness with team and implemented recommendations for long term improvements.
  • Handled prescription refill requests.
  • Promoted to team lead within 2 months.
  • Created and executed procedures and protocols by which the RXR team operated.
  • Made sure the patient was always as happy as possible with the solution I was able to provide.

Resolution Specialist

Walmart
06.2019 - 02.2020
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Educated customers how to use company systems, complete forms and obtain desired services.
  • Logged call information and solutions provided into Oracle database.
  • Maintained customer satisfaction rate of 98%.
  • Associate of the month October.
  • Cultural Ambassador.

Customer Service Associate

Ohmies
08.2018 - 03.2019
  • Created an inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered exceptional customer service through ackowledgement, communication and commitment to quality.
  • Utilized exceptional communication to connect with customers, assess needs and present solutions.
  • Educated customers of different CBD products in store.

Assistant Store Manager

Smooth Vapes
01.2017 - 02.2018
  • Promoted form clerk to assistant manger within six months.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Counted cash drawers and made bank deposits.
  • Trained and developed new associates on POS system and key sales tactics.
  • Implemented a new ordering process and identified poor work habits to improve process effectiveness.
  • Generated repeat business through exceptional customer service.
  • Alerted customers to upcoming sales events and promotions.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Mentored new sales associates to contribute to the store’s positive culture.
  • Managed CBD stocks
  • Educated both staff and customers of different CBD products

Certified Nursing Assistant

Mercy Hospital Northwest Arkansas
07.2015 - 02.2016
  • Monitored vital signs, such as blood pressure and pulse.
  • Tested and recorded blood glucose levels.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Assisted with patient transfer and ambulation.
  • Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
  • Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.

Youth Developement Coordinator

Boys & Girls Club
08.2013 - 06.2015
  • Developed plans of study to educate the children in an appealing and fun manner.
  • Kept up with day to day task such as organizing different spaces in the club.
  • Responsible for disciplinary action, and sitting in with parents to explain the situation.
  • Chaperoned children when they had to travel from club to different events.

Education

Certificate - Production, Cultivation, And Budtending

Cannabis Community College
Las Vegas, NV
03.2021

CNA - Certified Nursing Assistant

Petra Allied Health
Springdale, AR
06.2015

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University Of Arkansas, Fayetteville
Fayetteville, AR

High School Diploma - undefined

Bentonville High School
Bentonville, AR
2014

Skills

  • Goal Oriented
  • Working knowledge of Microsoft suite
  • Work well in high stress situations
  • Exceptional communication skills
  • Fast Learner
  • Respectful
  • Problem solver
  • Well versed in both Windows and Mac OS

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

When the going gets weird, the weird turn pro.
Hunter S. Thompson

Timeline

Patient Consultant

The Source
09.2021 - Current

Caring for Father / Uber

Uber
03.2021 - 09.2021

Patient Care Representative

Infinity Compounding Solutions
03.2020 - 02.2021

Resolution Specialist

Walmart
06.2019 - 02.2020

Customer Service Associate

Ohmies
08.2018 - 03.2019

Assistant Store Manager

Smooth Vapes
01.2017 - 02.2018

Certified Nursing Assistant

Mercy Hospital Northwest Arkansas
07.2015 - 02.2016

Youth Developement Coordinator

Boys & Girls Club
08.2013 - 06.2015

Certificate - Production, Cultivation, And Budtending

Cannabis Community College

CNA - Certified Nursing Assistant

Petra Allied Health

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University Of Arkansas, Fayetteville

High School Diploma - undefined

Bentonville High School
Trenten Jarvis