
Motivated technical support professional working as a Tier 1 technician in an MSP environment, with experience working with networking technologies including BGP, firewalls, and L2/L3 switching. CompTIA CySA+, Security+, and Network+ certified. Skilled in troubleshooting, documentation, ticket management, and delivering clear, customer-focused support. Strong foundation in secure configurations, incident triage, and network fundamentals.
• CompTIA CySA+ | January 2026
• CompTIA Security+ | December 2025
• CompTIA Network+ | April 2025