Trenton Bonilla
Saint Petersburg,FL
Summary
Dependable Server and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues. Pragmatic and well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
3
3
years of professional experience
Work History
Server & Takeout
Crow’s Nest
Kalamazoo, MI
11.2022 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Executive Admin Assistant & Technical Assistant
Brown & Brown (Hull & Company)
Saint Petersburg, FL
05.2022 - 11.2022
- Took incoming calls from agents or insured
- Indexed various finance files into company systems
- Ordered inspections for insured through company systems
- Ordered Loss Runs from carriers through email to be indexed
- Received the daily mail to distribute to accounting
- Scanned Claims & Premium Finance notices to be entered and indexed into company system
- Bound policies through various files to be sent to agents and indexed in company system
- Communication with insurance agents for various documents required to process.
BAKERY SALESMAN
Mazzaro's Italian Market
Saint Petersburg, FL
11.2021 - 05.2022
- Selecting a wide variety of Italian desserts and breads for our guests
- Maintaining a vast knowledge of the Italian products in the bakery and other departments
- Greeting our guests with a warm smile
- Understanding and explaining our many types of breads to ensure guest happiness
- Delivering online orders to guests within the store.
CASHIER/FOOD RUNNER/SERVER
Fo'Cheezy Twisted Meltz
Saint Petersburg, FL
03.2021 - 12.2021
- Handled and counted large sums of money to specifications suitable for a stable money system
- Marketed specialized weekly off menu gourmet sandwiches and appetizers to guests
- Maintained a clean, efficient, and welcoming restaurant to ensure guest satisfaction
- Helped contribute and keep the 4.8 star rating
- Created a strong and open communication with all coworkers, managers, and owners
- Greeted and directed our guests through the many varieties of menu options with a warm smile
- Handled call in orders for events, party room bookings, and to go orders.
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- High-volume dining
- Upselling and Cross Selling
- Customer Relationship Building
- Computer Skills
- Workload Management
References
- Jack, Manager, Fo'Cheezy Twisted Meltz, (727) 827-7677
- Mazzaro's Italian Market, (727) 502-6206
- Lindsey Shank, Supervisor, Brown and Brown (Hull & Company), (727) 656-4543
- Patricia, Owner, Crow's Nest (269) 986-2194
Timeline
Server & Takeout
Crow’s Nest
11.2022 - 05.2024
Executive Admin Assistant & Technical Assistant
Brown & Brown (Hull & Company)
05.2022 - 11.2022
BAKERY SALESMAN
Mazzaro's Italian Market
11.2021 - 05.2022
CASHIER/FOOD RUNNER/SERVER
Fo'Cheezy Twisted Meltz
03.2021 - 12.2021