Trenton Brown
Dallas,TX
Summary
Dynamic security professional with extensive experience at Fair park, South Dallas, excelling in crisis management and conflict resolution. Proven track record in reducing theft and enhancing safety through vigilant patrol operations and effective threat assessment. Skilled in CCTV surveillance and committed to superior customer service, ensuring a secure environment for all.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Officer
Frisco Islamic Center
08.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Examined doors, windows and gates to verify security.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
Loss Prevention Officer
Lt. Olds Security
Dallas, TX
08.2024 - Current
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
- Observed video surveillance systems for prompt emergency response.
- Served as a key point of contact for staff members, addressing any loss prevention-related questions or concerns in a timely and professional manner.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
- Prevented unauthorized access to sensitive areas by maintaining strict key control procedures throughout the facility.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Reduced inventory shrinkage by implementing effective loss prevention strategies and procedures.
- Continuously updated knowledge of local crime trends, adjusting store security measures to counteract emerging threats where necessary.
- Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
- Bolstered security at high-risk areas, implementing additional measures during peak shopping periods.
Education
Public Relations
Texas Tech University
Lubbock, TXSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Detail-oriented
- Physical fitness
- Superior customer service
- Emergency response
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
- Conflict resolution techniques
- Visitor tracking
- Threat assessment
- Electronic surveillance
- Threat management
- Staff management
- Stationary surveillance
- Security equipment operation
- Crime prevention
- Crisis management
- Emergency management
- Theft prevention training
- Dispatch
- Crime prevention methods
- Weapons training
- Report generation
- Crisis intervention training
- Security systems
- High level of integrity
- Investigative skills
- Shift work experience
- Work ethic
- Workplace safety
- Patrolling
- Verbal and written communication
- Reliability
- Punctuality
- Security camera monitoring
- Security protocols
- Reporting skills
- Patrol techniques
- Self-defense
- Keen observer
- Physical stamina
- De-escalation techniques
- English fluency
- Security operations experience
- Perimeter security
Certification
Level 2 Security license
Level 3 Security License
Timeline
Security Officer
Frisco Islamic Center
08.2024 - Current
Loss Prevention Officer
Lt. Olds Security
08.2024 - Current
Public Relations
Texas Tech University