Trenton M Booth
Grand Rapids
Summary
Business professional with 10+ years of Customer Service/Purchasing and a strong background in customer interactions and service solutions. Highly familiar with ERP systems and Microsoft Office, including Excel. Skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team player, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
17
17
years of professional experience
Work History
Commercial Quoting Specialist - Plumbing
Diversified Spec Sales
Grand Rapids, MI
02.2024 - 01.2026
- Prepared and managed commercial job quotes (RFQ's) for wholesalers and suppliers in the Michigan and Northern Ohio territories
- Collaborated with sales and vendors, serving as a liaison to ensure accurate, timely, and profitable quotes
- Assisted with general office, clerical, and warehouse duties including organizing and filing paperwork, delivering products, receiving and putting away incoming inventory, and helping with cleaning duties
Buyer - Plumbing
Etna Supply Co
Grand Rapids, MI
06.2018 - 11.2023
- Utilized procurement software to streamline purchase orders, while developing vendor relations
- Managed stock inventory for 23 different branch locations
- Negotiated pricing in commodity based markets, based on market trends, to determine the greatest opportunity for cost savings
- Coordinated and requested quotes and job bids from vendors
- Continuously checked on logistics regarding open and past due purchase orders, relaying updates to customers, branch managers, and outside sales
- Assisted in obtaining RMA's on overstock and non-stock material from vendors to help control inventory dollars
Claims Support & Productivity Specialist
Auto Club Group AAA
Grand Rapids, MI
10.2012 - 11.2017
- Acted as support to claim adjusters by towing vehicles, setting up car rentals, and checking payments in a call center environment
Server - Trainer
Uccello's Ristorante
Caledonia, MI
10.2008 - 12.2012
- Served and waited on guests, while implementing general hospitality duties, to create a memorable dining experience, training new employees as requested
Education
Bachelor Of Business Administration - Marketing
Davenport University
Grand Rapids, MI03-2009
Skills
- Proficient in SAP, ISQuote, Solar Eclipse
- Microsoft Office
- Customer Relations
- Professional Communication
- Document Management
- Multi-Tasking
- Analytic Thinking
- Problem Solving
- Time Management
- Teamwork
- Adaptability
Timeline
Commercial Quoting Specialist - Plumbing
Diversified Spec Sales
02.2024 - 01.2026
Buyer - Plumbing
Etna Supply Co
06.2018 - 11.2023
Claims Support & Productivity Specialist
Auto Club Group AAA
10.2012 - 11.2017
Server - Trainer
Uccello's Ristorante
10.2008 - 12.2012
Bachelor Of Business Administration - Marketing
Davenport University