Trenton Michler
Festus,MO
Summary
Driven professional with a track record of enhancing customer experience and streamlining operations at Olive & Oak. Excelled in team collaboration and guest relations, significantly improving service efficiency. Skilled in POS system operation and adept at conflict mediation, consistently ensuring high-quality customer service. Demonstrates exceptional adaptability and a commitment to professional excellence.
Overview
2
2
years of professional experience
Work History
Busser
Olive & Oak
10.2023 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Sales Associate
TJ Max
11.2022 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Fox High School
Arnold05.2024
Skills
- Time Management
- Cleaning and sanitizing
- Table Bussing
- Team Collaboration
- Safety awareness
- Resourcefulness
- Professional Appearance
- Guest Relations
- Inventory Management
- Conflict Mediation
- Quality Assurance
- Training and coaching
- Customer service excellence
- Teamwork and Collaboration
- Attention to Detail
- Multitasking
- Multitasking Abilities
- Decision-Making
- Guest service
- Cash Register Operation
- POS System Operation
- Reliability
- Organizational Skills
- Professionalism
- Self Motivation
- Interpersonal Skills
- Adaptability and Flexibility
Timeline
Busser
Olive & Oak
10.2023 - Current
Sales Associate
TJ Max
11.2022 - 07.2023
High School Diploma -
Fox High School
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