Dynamic Shift Leader skilled in team supervision, training, and problem-solving. Proven ability to motivate teams and enhance customer satisfaction through effective communication and flexible scheduling.
Overview
3
3
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
03.2026 - Current
Supervised team during peak hours, ensuring efficient service and customer satisfaction.
Trained new staff on various different tasks around the workplace.
Regularly communicated with the team to discuss targets and strategies, keeping everyone aligned with goals.
Trainer
Burger King
06.2023 - 12.2023
Mentored new hires, resulting in stronger staff development and increased productivity.
Developed and delivered training sessions on food safety and sanitation practices.
Assisted in onboarding new team members to ensure efficient integration into operations.
Evaluated employee performance through observation and provided constructive feedback.
Sales Associate
Old Navy, Gap
04.2023 - 06.2023
Assisted customers with product selection, enhancing overall shopping experience.
Collaborated with team members to achieve sales targets and improve customer service.