Trenton Odom

46 hours per week, full time / Non-federal - $35,000

• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Ensured compliance with safety regulations and company policies.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Reviewed completed work to verify consistency, and quality.
• Delegated work to staff, setting priorities and goals.

• Coordinated delivery of services to customers, ensuring timely and efficient support.
• Identified needs of customers promptly and efficiently.
• Assisted with billing and invoicing for services completed.
• Oversaw quality control checks to ensure work met or exceeded company standards.
• Conducted regular performance reviews to ensure quality standards were met.