Trenton Sann
Ankeny
Summary
Passionate sports advocate dedicated to fostering a winning culture at Urbandale High School. Extensive knowledge of the game combined with a commitment to empowering young women athletes to achieve their full potential. Focused on creating a fun and positive environment that encourages growth and teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Client Champion
Businessolver, Inc
West Des Moines
03.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Collaborated with diverse coworkers to achieve shared goals and resolve product and service issues.
- Executed daily duties with accuracy and efficiency, ensuring smooth operations.
Member Services Representative
Businessolver, Inc
West Des Moines
08.2019 - 03.2022
- Answered calls to assist members with benefit-related questions
- Assisted clients with benefits enrollment and plan selection inquiries.
- Handled member chats and emails daily, ensuring timely responses
- Managed outbound call report, addressing cases and providing feedback to members
Assistant Golf Pro
American Legion Post #46 Golf Course
05.2019 - 08.2019
- Assisted customers by clearly explaining and interpreting golf policies, rules, and regulations to ensure compliance and understanding
- Effectively manage numerous types of tournaments from start to finish, including participation in meetings
- Ensured smooth operation of golf shop by managing daily opening and closing tasks
- Answered calls professionally, maintaining high energy and positive attitude to enhance customer experience
Education
BACHELOR OF ARTS - SOCIOLOGY
CENTRAL COLLEGE
Pella, IA05-2019
HIGH SCHOOL DIPLOMA -
CLARION-GOLDFIELD-DOWS
Clarion, IA05-2015
Skills
- Conflict resolution
- Teamwork and collaboration
- Communication skills
- Leadership qualities
- Goal setting assistance
- Adaptability and positivity
Activities
- Central College, 2015 - 2019, Golf, All-Conference, Wagner Leadership Award
- Service Learning, 2017-2019, Christian Opportunity Center (COC), 2019, After School Arts Program (A.S.A.P), 2018, Oakridge Community Service, 2017
- CGD High School, 2012 - 2015, Football, Team Captain, All-District, District Offensive MVP, All-State, Shrine Bowl, Basketball, Team Captain, All-Conference, Golf, Conference Champion, All-Conference, All-State, State Qualifier, Baseball, All-Conference, All-District, Concert Choir, Show Choir, Musicals
Certification
- Iowa Coaching License
Timeline
Client Champion
Businessolver, Inc
03.2022 - Current
Member Services Representative
Businessolver, Inc
08.2019 - 03.2022
Assistant Golf Pro
American Legion Post #46 Golf Course
05.2019 - 08.2019
BACHELOR OF ARTS - SOCIOLOGY
CENTRAL COLLEGE
HIGH SCHOOL DIPLOMA -
CLARION-GOLDFIELD-DOWS