I have a whole setup that can handle anything I throw at it while keeping it organized to the T
Trenton Wilson
Brunswick,GEORGIA
Summary
I have a little bit of everything when it comes to skills that I picked up over my years of working and trying to find a career. I can grab a hold of them and run until I can learn anything else about them. All in all, there is nothing I can't handle with the proper training and time.
Overview
7
7
years of professional experience
Work History
Field Service Technician
Culligan
04.2022 - Current
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Tested systems, noting issues and completing preventive maintenance.
- Maintained company field response vehicle stocked with repair and replacement parts valued over $[Amount].
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Collaborated with cross-functional teams to address unique challenges in the field, sharing expertise to develop innovative solutions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Generated new sales leads to achieve and exceed monthly sales goals.
Server Manager
Sandcastle Cafe And Grille
01.2019 - 02.2023
- Conducted thorough audits of existing systems to identify potential vulnerabilities and recommend appropriate measures for risk mitigation.
- Developed comprehensive documentation detailing server configurations, policies, procedures that helped standardize IT practices across the organization.
- Reduced downtime with proactive maintenance and regular system checks for optimal server functionality.
- Purchased food and cultivated strong vendor relationships.
- Trained junior team members on server management techniques and procedures, fostering a culture of continuous learning within the team.
- Worked closely with network administrators to monitor bandwidth usage patterns, optimizing traffic flows accordingly for better application performance.
- Managed multiple servers across diverse platforms, ensuring seamless integration and interoperability.
Line Operator
Ciches C Pack
09.2020 - 09.2021
- Maintained high-quality standards by performing regular quality checks on products throughout the production process.
- Loaded and unloaded product on and off conveyor line by routinely lifting up to [Number] pounds.
- Performed general equipment maintenance and repair to minimize downtime.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Diesel Mechanic Apprentice
Sea Tow
01.2017 - 01.2018
- Examined engines, transmissions and vehicle systems to diagnose issues.
- Ordered parts necessary for vehicle repairs and new installations.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Assisted management in coordinating schedules, allocating resources effectively across multiple projects simultaneously.
Education
No Degree - Welding
Coastal Pines Technical College
Brunswick, GA01.2027
High School Diploma -
Brunswick High School
Brunswick, GA05.2020
Skills
- Diagnostics and troubleshooting
- Regulatory Requirements
- Troubleshooting and repair
- Job Site Evaluation
- Commercial and residential jobs
- Project Estimation
- Pipe installation expertise
- Pipefitting
- Plumbing Repairs
- Water Supply System Knowledge
- Team Collaboration
- Equipment testing
- Hand and Power Tool Operation
- Organizational Skills
- Social Perceptiveness
- Quality Assurance
- Good Telephone Etiquette
- Customer Relations
- Active Listening
- Data Management
- Verbal Communication
- Analytical Thinking
- Team building
- Organization
- [Type] Software Proficiency
- Recordkeeping
- Self-Directed
- Friendly, Positive Attitude
- Order documentation
- Product and service knowledge
- Product Recommendations
- POS Systems and Ordering Platforms
- Customer Service
Software
Fishing
Fishing brings about the perspective of learning to be patient, and with patience, you shall succeed.
Timeline
Field Service Technician
Culligan
04.2022 - Current
Line Operator
Ciches C Pack
09.2020 - 09.2021
Server Manager
Sandcastle Cafe And Grille
01.2019 - 02.2023
Diesel Mechanic Apprentice
Sea Tow
01.2017 - 01.2018
No Degree - Welding
Coastal Pines Technical College
High School Diploma -
Brunswick High School