Tresa Fletiman
Denison
Summary
Dedicated professional with a strong focus on attention to detail and effective multitasking in multi-specialty. Proven ability in patient care, medical assistant, surgery scheduling, insurance authorizations, front office operation, EMR documentation, and coordinating care between patients, providers, and insurance companies.
Overview
7
7
years of professional experience
Work History
Business Office/Scheduler
Medical City Surgery Center of North Texas
Anna, TX
03.2025 - Current
- Coordinated scheduling for surgical procedures, optimizing resource allocation and minimizing downtime.
- Communicated effectively with healthcare providers to confirm schedules and address any conflicts promptly.
- Monitored schedule changes, adapting quickly to last-minute adjustments while maintaining workflow efficiency.
- Adjusted schedules to ensure deadlines were met through effective resource allocation and progress tracking.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Utilized electronic health record systems to track patient information and improve scheduling accuracy.
- Utilized scheduling software to its full potential, enabling more accurate and efficient planning.
- Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
Medical Assistant
Texas Oncology
Denison, TX
02.2024 - 03.2025
- Conducted basic clinical procedures, including vital sign assessments and specimen collection.
- Assisted in patient intake and documentation, ensuring accuracy and compliance with protocols.
- Supported healthcare providers by preparing examination rooms and organizing medical supplies.
- Maintained electronic health records with precision, safeguarding patient confidentiality and data integrity.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Medical Assistant/Medical Office Specialist
TexomaCare Specialty Physicians
Denison, TX
12.2019 - 02.2024
- Administered patient care, including vital sign monitoring and assisting with examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Coordinated patient scheduling and managed electronic health records to enhance workflow efficiency.
- Educated patients on treatment plans, medications, and preventive care measures to promote adherence and understanding.
- Collaborated with healthcare team to ensure accurate documentation and compliance with regulations.
- Coordinated surgical appointments with patients and medical staff to ensure timely procedures. and obtained insurance authorizations.
- Monitored inventory of medical supplies and placed orders to ensure uninterrupted availability. in sufficient stock by monitoring levels and submitting replenishment orders before depletion.
- Monitored inventory of medical supplies and placed orders to ensure uninterrupted availability in sufficient stock by monitoring levels and submitting replenishment orders before depletion.
Education
High School Diploma -
Strawn Hight School
StrawnCredentialed Medical Assistant -
AAMA
Chicago, ILSkills
- Office software
- Attention to detail
- Scheduling software
- Strong work ethic
- Critical thinking
- Customer service
- Teamwork and collaboration
- Effective multitasking
- Problem-solving
- Customer interaction
- Medical terminology
- Patient scheduling
- Order processing
- Documentation proficiency
- Document management
- Insurance verification
- Patient registration
- Excellent communication
- Strong problem solver
- Recordkeeping
- Workplace professionalism
Timeline
Business Office/Scheduler
Medical City Surgery Center of North Texas
03.2025 - Current
Medical Assistant
Texas Oncology
02.2024 - 03.2025
Medical Assistant/Medical Office Specialist
TexomaCare Specialty Physicians
12.2019 - 02.2024
High School Diploma -
Strawn Hight School
Credentialed Medical Assistant -
AAMA