Cody Mayberry
Saint Helen,MI
Summary
Experienced with managing business office operations, including administrative tasks and team coordination. Utilizes expertise to enhance productivity and streamline processes. Track record of implementing efficient office systems and fostering collaborative a collaborative work environment.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Business Office Manager
Intersect Healthcare
Roscommon, MI
09.2025 - Current
- Led cross-functional teams to implement new electronic health record systems, enhancing data management efficiency.
- Streamlined billing processes, improving accuracy and reducing discrepancies in invoicing procedures.
- Developed training programs for staff on administrative protocols, increasing productivity and service quality.
- Oversaw daily operations to ensure compliance with healthcare regulations and organizational policies.
- Managed budget allocations and resource distribution, optimizing operational costs within the department.
- Analyzed workflow processes, identifying opportunities for improvement that enhanced overall office performance.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Coordinated communication between departments to support patient care initiatives and improve service delivery.
Certified Nursing Aide
Grayling Nursing And Rehab
Grayling, MI
08.2024 - 09.2025
- Assisted nursing staff with daily patient assessments and vital sign monitoring.
- Provided compassionate care to residents, ensuring comfort and well-being.
- Trained new staff on best practices for patient care and facility procedures.
- Facilitated communication between patients, families, and medical personnel to address concerns effectively.
- Implemented infection control measures, maintaining a safe environment for residents and staff.
- Assisted patients in maintaining their independence by encouraging self-care activities appropriate for their abilities.
- Enhanced patient dignity by providing privacy during personal care tasks and treating each individual with respect and understanding.
Delivery Driver
Fed Ex Ground
Gaylord, MI
05.2022 - 02.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Adhered to traffic regulations and company policies while navigating diverse routes.
- Provided exceptional customer service by addressing inquiries and handling issues professionally.
Flatbed Truck Driver
BLS Trucking
Durham, NC
03.2020 - 12.2020
- Operated flatbed trucks to transport goods safely and efficiently across regional routes.
- Loaded and secured cargo using appropriate techniques to prevent damage during transit.
- Conducted pre-trip inspections to ensure vehicle compliance with safety standards and regulations.
- Maintained accurate delivery logs, documenting mileage, fuel usage, and maintenance activities.
Tow Truck Driver
Lawhorns Towing
Summerville, SC
07.2018 - 02.2020
- Operated tow trucks to respond to emergency calls and transport vehicles safely.
- Coordinated with dispatchers to prioritize service requests and optimize route efficiency.
- Conducted routine vehicle inspections to ensure operational safety and compliance with regulations.
- Assisted in training new drivers on towing procedures and safety protocols.
- Managed documentation of towing services, ensuring accuracy for record-keeping purposes.
- Developed strategies for improving response times during peak service hours.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Mentored junior drivers, fostering teamwork and adherence to safety guidelines.
Delivery Driver
BLS Trucking
Summerville, SC
11.2016 - 05.2018
- Delivered goods efficiently to designated locations, ensuring timely service and customer satisfaction.
- Communicated with dispatch to coordinate delivery routes and schedules effectively.
- Inspected vehicle for safety and compliance, performing routine maintenance checks.
- Inspected vehicle for safety and compliance, performing routine maintenance checks as needed.
- Assisted in training new drivers on delivery protocols and company standards.
- Leveraged GPS technology to optimize driving routes and minimize delays.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
Crew Chief
Air Force
San Antonio, TX
06.2016 - 11.2016
- Supervised crew operations ensuring adherence to safety protocols and mission objectives.
- Coordinated logistics for equipment and personnel, optimizing workflow efficiency.
- Conducted inspections of equipment to maintain readiness and compliance with regulations.
- Ensured compliance with industry regulations through diligent recordkeeping and adherence to established protocols.
- Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
- Enforced strict safety protocols to protect crew members.
Education
High School Diploma -
Ridge Christian Academy
Summerville, SC05.2016
Certified Nursing Assistant - CNA
Mid-Michigan
Mount Pleasant, MI06-2025
Skills
- Office management
- Operations management
- Employee development
- Account reconciliation
- Facility management
- Financial reporting
- Revenue management
- Expense tracking
- Document management
- Business recordkeeping
- Office administration
- Compensation management
- Talent acquisition
- Staff development
- Team leadership
- Relationship building
- Deadline management
- Multitasking and organization
- Multitasking
- Personnel management
- Problem-solving
- Analytical skills
- Risk assessment
- Conflict resolution
- Active listening
- Communication skills
- Task prioritization
- Microsoft office
- Office software
- File systems maintenance
- Administrative support
- Coaching
- Conflict resolution
- Compliance management
Certification
- CNA - Certified Nurse Assistant
Timeline
Business Office Manager
Intersect Healthcare
09.2025 - Current
Certified Nursing Aide
Grayling Nursing And Rehab
08.2024 - 09.2025
Delivery Driver
Fed Ex Ground
05.2022 - 02.2024
Flatbed Truck Driver
BLS Trucking
03.2020 - 12.2020
Tow Truck Driver
Lawhorns Towing
07.2018 - 02.2020
Delivery Driver
BLS Trucking
11.2016 - 05.2018
Crew Chief
Air Force
06.2016 - 11.2016
High School Diploma -
Ridge Christian Academy
Certified Nursing Assistant - CNA
Mid-Michigan