Danielle Thomasson
Grants Pass,OR
Summary
Dynamic Business Office Manager at Sapphire Health Services with a proven track record in optimizing office operations and enhancing team productivity. Skilled in payroll processing, accounts payable, accounts receivable and effective communication, I successfully streamlined invoice procedures, ensuring timely payments and more. Committed to compliance and continuous improvement in healthcare administration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Office Manager
Sapphire Health Services
Medford, OR
01.2024 - Current
- Managed daily office operations, ensuring smooth workflow and compliance with health regulations.
- Coordinated scheduling of staff meetings and appointments, optimizing time management across departments.
- Implemented efficient filing systems to enhance document retrieval and improve overall office organization.
- Developed training materials for new hires, streamlining onboarding processes and promoting team knowledge sharing.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Ensured compliance with company policies and industry regulations through regular audits and process updates.
- Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
- Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
- Streamlined invoice processing to ensure timely payments to suppliers, improving relationships and trust with key partners.
- Coordinated with IT department to resolve technical issues swiftly, minimizing downtime and maintaining operational continuity.
- Completed bi-weekly payroll for Number employees.
Resident Care Coordinator
Sapphire Health Services
Medford, OR
03.2015 - 11.2021
- Coordinated resident care plans, ensuring personalized support for each individual.
- Implemented communication strategies among interdisciplinary teams to enhance care delivery.
- Assessed residents' needs through regular evaluations, adapting services accordingly.
- Maintained accurate documentation in electronic health records for compliance and quality assurance.
- Developed collaborative relationships with families to address concerns and improve satisfaction levels.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
- Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
- Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.
- Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
Education
Medical Assistant Certification - Anatomy
Abdill Career College
Medford, OR03.2015
High School Diploma - Business
Crater High School
Central Point, OR06.2013
Skills
- Deadline management
- Account reconciliation
- Staff training and development
- Office administration
- Office management
- Employee onboarding
- Payroll and budgeting
- Credit and collections
- Payroll processing
- Records management
- Scheduling and calendar management
- Human resources
- Spreadsheet and database creation
- File systems maintenance
- Electronic medical records (EMR) systems
- Office management software
- Team leadership
- Decision-making
- Customer service
- Time management
- Attention to detail
- Multitasking and organization
- Problem-solving abilities
- Reliability
- Excellent communication
- Effective communication
- Microsoft office
- Data entry
- Recruitment and hiring
- Appointment scheduling
- MS office suite
Certification
ALF/RCF Administrators License
Timeline
Business Office Manager
Sapphire Health Services
01.2024 - Current
Resident Care Coordinator
Sapphire Health Services
03.2015 - 11.2021
Medical Assistant Certification - Anatomy
Abdill Career College
High School Diploma - Business
Crater High School