Tressa Sanders
Binghamton,NY
Summary
Dedicated Account Manager with 10 years of experience working directly with clients to service Veterinary Emergency and Critical Care Hospital accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
9
9
years of professional experience
Work History
Account Manager
3M Animal Care
Minneapolis, MN
09.2016 - 09.2022
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Developed strategies to increase revenue from existing accounts.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Presented product features and advantages to potential customers during sales meetings.
- Maintained accurate records of all customer interactions in the CRM system.
- Attended trade shows and conferences as a representative of the company.
- Provided technical support to customers when needed.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Animal Health Sales Representative
KCI Medical
San Antonio, TX
09.2013 - 09.2016
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Identified opportunities for cross-selling additional products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Reviewed monthly performance against targets set by management team.
- Utilized CRM software tools to track progress of each sale cycle stage.
- Assisted in developing promotional materials such as flyers, brochures.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Education
Bachelor of Arts -
SUNY Oneonta
Oneonta05.1980
TRAINING
- Extensive training on advanced wound care dressings and Negative Pressure Wound Therapy devices.
Timeline
Account Manager
3M Animal Care
09.2016 - 09.2022
Animal Health Sales Representative
KCI Medical
09.2013 - 09.2016
Bachelor of Arts -
SUNY Oneonta
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