Tressa Weeden-Bootz
Chaska,MN
Summary
Seasoned Lead Licensed Massage Therapist known for completing tasks with high productivity and efficiency. Specialize in deep tissue, Swedish massage, and reflexology techniques. Excel in communication, empathy, and time management to enhance client satisfaction and team coordination. Committed to promoting holistic wellness and recovery through tailored therapeutic strategies.
Overview
19
19
years of professional experience
Work History
Massage Therapist
Omni Hotels & Resorts
Eagan, Minnesota
06.2024 - Current
- Utilized aromatherapy and other enhanced therapies to enhance the massage experience and promote overall wellness.
- Customized treatment strategies based on patient body composition, goals and comfort.
- Stocked treatment space with linens, supplies and sterilized instruments.
- Adapted pressure and techniques based on client feedback and tolerance levels.
- Cleaned table and space between appointments to protect client health.
- Promoted additional services and products available at the spa in order to increase revenue stream.
- Upheld strict confidentiality and privacy standards, respecting client information and personal health data.
- Responded promptly to any questions or inquiries from potential customers about services offered.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
- Participated in professional development opportunities to stay current with massage therapy trends and techniques.
- Attended continuing education classes on a regular basis in order to stay current on best practices in the field.
- Researched new products and therapy modalities to increase service offerings.
- Applied knowledge of anatomy, physiology, and kinesiology to inform massage techniques and avoid contraindications.
- Discussed body treatment needs and expectations with clients to maintain customer satisfaction.
- Cultivated loyal clientele and high rate of referrals based on quality of massage services.
Owner
Unwind In No Time
Chaska, MN
11.2005 - 10.2024
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Customized treatment strategies based on patient body composition, goals and comfort.
- Stocked treatment space with linens, supplies and sterilized instruments.
- Collaborated with other healthcare professionals such as physicians or physical therapists when necessary for client care coordination.
- Ensured compliance with local, state, and federal regulations regarding massage therapy practice.
- Upheld strict confidentiality and privacy standards, respecting client information and personal health data.
- Managed scheduling and appointments using various software platforms to ensure efficient time management.
- Educated clients on proper post-treatment care such as stretching exercises or lifestyle changes that could enhance the effects of the massage.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
- Restocked products and maintained treatment rooms for professional appearance and sanitization.
- Assisted patients with injury recovery as part of comprehensive physical therapy plans involving massaging affected muscles to improve mobility and reduce pain.
- Organized and maintained full schedule of appointments with clients of different ages and physical needs.
- Maintained impeccable records for business administration and financial management purposes.
- Applied knowledge of anatomy, physiology, and kinesiology to inform massage techniques and avoid contraindications.
- Assessed soft tissue condition, joint quality and function, muscle strength and range of motion.
- Collaborated with healthcare professionals, such as chiropractors and physical therapists, to coordinate client care.
- Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
- Participated in professional development opportunities to stay current with massage therapy trends and techniques.
- Verified accuracy and integrity of motor vehicle and workers' compensation claims through careful research and analysis.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Reconciled daily cash receipts with total deposits on bank statement.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Developed strong professional rapport with vendors and clients.
- Resolved discrepancies between customers' remittances and invoices received.
- Checked claims coding for accuracy with ICD-10 standards.
- Reviewed legal claims for accuracy and issues.
- Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
- Tracked changes in legislation that could affect billing procedures.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Managed all payments processing, invoicing and collections tasks.
- Organized events such as trade shows and conferences.
- Ensured compliance with applicable laws and regulations related to business operations.
Assistant Store Manager
Oreilly Auto Pats
, MN
08.2021 - 04.2023
- Implemented campaigns and promotions to help with developing goods and services.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
Lead Licensed Massage Therapist
Massage Retreat & Spa
Eden Prairie, Minnesota
09.2018 - 02.2019
- Assessed client progress over multiple sessions, adjusting techniques and treatment plans as necessary for optimal results.
- Maintained patient records, tracking rehabilitation goals and progress
- Utilized hot stone therapy and hydrotherapy techniques as part of treatment plans to enhance relaxation and pain relief.
Massage Therapist
Ivy Spa Club
Minneapolis, Minnesota
10.2015 - 01.2018
- Utilized aromatherapy and other complementary therapies to enhance the massage experience and promote overall wellness.
- Customized treatment strategies based on patient body composition, goals and comfort.
- Stocked treatment space with linens, supplies and sterilized instruments.
- Maintained a clean and organized work environment while adhering to safety protocols.
- Coordinated room assignments and special requests to enhance guest satisfaction.
- Enhanced guest experiences by recommending local attractions and dining options.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
Education
Certificate of Technical Studies - Insurance Billing For Massage Therapists
Dana Thompson
N/a12-2023
Thoracic Outlet Syndrome - Bodywork
ABMP
N/a12-2023
Associate of Applied Science - Physiology
Aveda Institute
Minneapolis, MN10-2012
Some College (No Degree) - Medical Massage Therapy
Northwestern Health Sciences
Minneapolis, MNSkills
- Stress management techniques
- Trigger point therapy
- Reflective listening
- Anatomy
- Strong manual dexterity
- Emotional intelligence
- Herbal wraps
- Neurophysiology
- Administrative procedures
- Front desk management
- Body treatments
- Spa treatment knowledge
- Client retention
- Lymphatic drainage
- Safety compliance
- Hospitality and accommodation
Timeline
Massage Therapist
Omni Hotels & Resorts
06.2024 - Current
Assistant Store Manager
Oreilly Auto Pats
08.2021 - 04.2023
Lead Licensed Massage Therapist
Massage Retreat & Spa
09.2018 - 02.2019
Massage Therapist
Ivy Spa Club
10.2015 - 01.2018
Owner
Unwind In No Time
11.2005 - 10.2024
Certificate of Technical Studies - Insurance Billing For Massage Therapists
Dana Thompson
Thoracic Outlet Syndrome - Bodywork
ABMP
Associate of Applied Science - Physiology
Aveda Institute
Some College (No Degree) - Medical Massage Therapy
Northwestern Health Sciences