Treva Norman
Augusta ,Ga
Summary
Dedicated PCA with extensive experience at Visiting Angels, skilled in personal hygiene assistance and compassionate care. Proven ability to enhance client well-being through emotional support and effective communication. Recognized for maintaining high safety standards and improving patient comfort, ensuring compliance with health regulations while fostering trust with families.
Overview
9
9
years of professional experience
Work History
PCA
Visiting Angels
Augusta,Ga
01.2024 - 04.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medication and monitored health conditions for clients.
- Provided companionship and emotional support to enhance client well-being.
- Communicated effectively with families regarding client needs and progress.
- Maintained accurate records of care provided to ensure compliance with standards.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Performed wound care and dressing changes, facilitating timely healing and recovery.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Housekeeping Cleaner
Confront Suites
Augusta, Ga
05.2016 - 11.2023
- Maintained cleanliness and sanitation standards across guest rooms and public areas.
- Conducted thorough inspections to ensure quality and compliance with hotel policies.
- Trained new staff on proper cleaning techniques and safety protocols.
- Streamlined cleaning schedules to enhance efficiency and guest satisfaction.
- Utilized commercial-grade cleaning equipment and eco-friendly products effectively.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Collaborated with maintenance team to address facility issues promptly.
- Implemented organizational systems for storage areas, improving accessibility and orderliness.
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Pca
Homecare
Augusta,Ga
08.2020 - 10.2023
- Assisted clients with daily living activities, promoting independence and dignity.
- Administered medications according to care plans, ensuring compliance with health regulations.
- Monitored and documented client progress, identifying changes in condition or needs.
- Collaborated with healthcare professionals to develop tailored care strategies for clients.
- Implemented feedback from clients and families to enhance service quality and satisfaction.
- Conducted regular safety checks within the home environment to minimize hazards for clients.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Performed wound care and dressing changes, facilitating timely healing and recovery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Transported patients between rooms and appointments or testing locations.
Education
High School Diploma -
T.W. Josey
15th Street 05.2016
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Compassionate care
- Daily living assistance
- CPR certification
- Basic life support
- Personal care aide (PCA)
Timeline
PCA
Visiting Angels
01.2024 - 04.2025
Pca
Homecare
08.2020 - 10.2023
Housekeeping Cleaner
Confront Suites
05.2016 - 11.2023
High School Diploma -
T.W. Josey