Trever Ross
Foxboro,MA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Starbucks Coffee Company
10.2018 - Current
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Seasonal Sales Associate
Bath and Bodyworks
10.2020 - 01.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
Bachelor's Degree - Global Studies
Arizona State University Online
Tempe, AZ05.2026
Bachelor's Degree - International Relations And Affairs
Chaminade University of Honolulu
Honolulu, Hawai'i12.2021
High School Diploma -
Walpole High School
Walpole, Massachusetts06.2021
Skills
- Taking and making complex orders
- Dealing with high intensity situations
- Cleaning up store/Maintaining a clean workplace
- Addressing concerns promptly and appropriately
- Managing the floor in high volume situations
- Ensuring store operations were food and beverage safe
- Managing cash
- Counting safe at both store open and close
- Provide Legendary Service
- Customer Service and Engagement
- Problem-Solving
- Retail Operations
- Payroll Administration and Timekeeping
- Store Organization
- Time Management
- Team Building and Leadership
- Store Opening and Closing
- Attention to Detail
- Customer Service Management
- Customer experience
- Staff Supervision
- Store operations
- Stock management
- Team Management
- POS systems operations
- Employee Scheduling
- Hiring and Training
- Upselling and Cross Selling
- Pricing and Markdowns
- Mentoring and Coaching
- Goals and performance
- Display Setup
- Loss Prevention
- Relationship building and management
- Records Management
- Microsoft Office Suite
- Incident Reports
- Marketing and Promotions
- Regulatory Compliance
- Staff training/development
- Inventory Tracking and Management
Activities
- Chaminade University Student Government Association (CSGA), Senator, 08/2021, 12/2021, Maintain a close working relationship with the both the student body and Deans/Provost, Come up with solutions for student concerns, Vote on ideas/events for the school, Attend Bi-Weekly meetings to go over current events, concerns, and happenings at the university, Sit in CSGA oce for 1 (0ne) hour weekly to support students who come with questions and concerns, Organize school-wide projects for the less fortunate and those in hospitals
- Chaminade University RHA (Resident and Housing Association), Vice President, 09/2021, 12/2021, Plan events for on-campus residents, Bring up concerns in each of the dormitories, Allocate funds to dormitory supplies, Support on-campus residents so they have the best experience possible
Awards
- Partner of the Quarter
- Technology Award
- Leadership Scholarship
- MUG Award (Moves of Uncommon Greatness)
Languages
English
Native or Bilingual
American Sign Language
Professional Working
Spanish
Limited Working
Timeline
Seasonal Sales Associate
Bath and Bodyworks
10.2020 - 01.2021
Assistant Store Manager
Starbucks Coffee Company
10.2018 - Current
Bachelor's Degree - Global Studies
Arizona State University Online
Bachelor's Degree - International Relations And Affairs
Chaminade University of Honolulu
High School Diploma -
Walpole High School
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