Summary
Overview
Work History
Education
Skills
Timeline
Generic

TREVIA BROWN

Toledo,OH

Summary

Dynamic and results-oriented professional with extensive experience at the University of Toledo Medical Center, excelling in patient scheduling and demonstrating strong organizational skills. Expert in HIPAA compliance and medical terminology, significantly enhancing patient care and data accuracy. Proven track record in improving operational efficiency and patient satisfaction.

Overview

25
25
years of professional experience

Work History

Patient Registration Specialist

University of Toledo Medical Center
Toledo, Ohio
10.2012 - Current
  • Performed clerical tasks such as filing, faxing, copying., as requested.
  • Reviewed benefit plans for accuracy of coding changes when necessary.
  • Handled cash transactions accurately according to established procedures.
  • Collaborated closely with clinical staff members regarding scheduling conflicts or cancellations due to unforeseen circumstances.

Dietary Server

Lake of Monclova
Maumee, Ohio
05.2021 - 08.2022
  • Greeted guests and provided menus.
  • Assisted in setting up the dining room for meals.
  • Took food orders from residents and entered into computer system.
  • Served meals to residents, following dietary restrictions as needed.
  • Prepared trays for delivery of meals to residents' rooms.
  • Ensured that all food was served at correct temperatures.
  • Cleaned tables, chairs, and other surfaces after each meal service.
  • Replenished condiments and other items on buffet line as necessary.
  • Assisted with dishwashing duties as needed during peak times.
  • Monitored expiration dates on food products and discarded expired items accordingly.
  • Maintained a neat and orderly appearance of the dining room throughout shifts.

Patient Transporter

University of Toledo Medical Center
Toledo, OH
08.2010 - 10.2012
  • Greeted and assisted patients in wheelchairs to their appointments.
  • Assisted nurses with patient transfers, using proper body mechanics and safety measures.
  • Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
  • Maintained cleanliness of transport vehicles and equipment.
  • Greeted patient and explained transport plan and destination.
  • Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.

Patient Care Technician

University of Toledo Medical Center
Toledo, OH
02.2000 - 10.2010
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Administered prescribed medications under the supervision of a Registered Nurse.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Assisted with patient transfers from bed to wheelchair or strher as needed.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Reported any observed changes in behavior or physical condition to the nursing staff immediately.
  • Organized supplies in order to maintain adequate stock levels throughout shift.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.

Education

High School Diploma -

Edmond Libbey High School
Toledo, OH
06-1988

Some College (No Degree) - Nursing

University of Toledo
Toledo, OH

Skills

  • Patient Scheduling
  • HIPAA Compliance
  • Medical coding knowledge
  • Strong Organization
  • Insurance Verification
  • Medical terminology proficiency
  • Eligibility Determination
  • Data entry proficiency
  • Payment Collection
  • Patient confidentiality
  • Appointment Scheduling
  • Self Motivation

Timeline

Dietary Server

Lake of Monclova
05.2021 - 08.2022

Patient Registration Specialist

University of Toledo Medical Center
10.2012 - Current

Patient Transporter

University of Toledo Medical Center
08.2010 - 10.2012

Patient Care Technician

University of Toledo Medical Center
02.2000 - 10.2010

High School Diploma -

Edmond Libbey High School

Some College (No Degree) - Nursing

University of Toledo
TREVIA BROWN