Trevien Gordon
Breaux Bridge,Louisiana
Summary
Dedicated and driven professional seeking a challenging position in the working industry to utilize my diverse experience and skills in customer service, logistics, and criminal justice. I am committed to delivering exceptional results and contributing to the success of the organization.
Overview
9
9
years of professional experience
2022
2022
years of post-secondary education
Work History
CDL Delivery Truck Driver
Crescent Crown Distributing LLC.
Lafayette
09.2023 - Current
- Operated delivery truck to transport products safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Managed route planning to optimize delivery schedules and minimize delays.
- Loaded and unloaded products, ensuring accurate inventory handling.
- Communicated with dispatch regarding delivery updates and issues.
- Maintained accurate records of deliveries, including customer signatures.
- Assisted in training new drivers on company policies and procedures.
- Ensured compliance with all local traffic laws and safety regulations.
- Assisted warehouse personnel in loading and unloading cargo from trucks.
- Reported any problems encountered while on route to supervisor immediately.
- Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
Delivery Driver
FedEx Ground
Lafayette, Louisiana
02.2023 - 08.2023
- Safely and efficiently deliver packages to residential and commercial locations
- Maintain accurate records and ensure on-time deliveries
- Provide excellent customer service and address any inquiries or concerns
- Delivered packages efficiently to residential and commercial locations.
Truck Driver
Melton Truck Lines
02.2023 - 04.2023
- Operated a variety of trucks, including flatbeds and dry vans, to transport goods across the United States
- Conducted pre-trip and post-trip inspections to ensure the safety and functionality of the vehicle
- Loaded and unloaded freight using proper equipment and techniques
- Followed all DOT regulations and company policies to maintain compliance and safety standards
- Communicated effectively with dispatchers, customers, and other team members to coordinate deliveries and resolve any issues
- Maintained accurate records of mileage, fuel consumption, and delivery details
- Received multiple commendations for exceptional driving skills and customer service
Picker
Home Depot
Lafayette, Louisiana
04.2020 - 07.2022
- Delivered products to customers in a timely and professional manner
- Assisted with inventory management and loading/unloading of materials
- Provided exceptional customer service and resolved any delivery-related issues
- A Home Depot flatbed delivery driver is responsible for safely transporting construction materials, appliances, and other large items to customers' homes or job sites.
- Some of the duties and responsibilities of a flatbed delivery driver at Home Depot may include:
- Loading and unloading materials onto the flatbed truck using appropriate equipment such as forklifts or pallet jacks.
- Ensuring that the load is secure and properly balanced to prevent accidents or damage during transportation.
- Planning delivery routes and navigating to customers' locations using GPS or maps.
- Providing excellent customer service by communicating with customers regarding delivery times and any special instructions or requirements.
- Inspecting the truck and equipment regularly to ensure they are in good working condition and reporting any issues to the appropriate department for repairs.
- Adhering to all traffic laws and safety regulations while driving and operating the flatbed truck.
- Maintaining accurate delivery records and obtaining customers' signatures for proof of delivery.
- Assisting customers with unloading materials and carrying them to the desired location if requested.
- Following all company policies and procedures related to delivery and customer
Online Grocery Associate
Walmart
Breaux Bridge, Louisiana
01.2018 - 01.2020
- Accurately picked and packaged online grocery orders
- Ensured timely and efficient delivery of orders to customers
- Provided exceptional customer service and resolved any issues or concerns
Crew Member
McDonald's
Henderson, Louisiana
01.2017 - 01.2018
- Prepared and served food according to company standards
- Maintained cleanliness and sanitation of work area
- Provided excellent customer service and addressed customer inquiries
Education
CDL Training Progam -
South Louisiana community college
Skills
- Excellent customer service and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient in delivery operations and logistics coordination
- Knowledge of criminal justice principles and procedures
- Ability to work effectively in fast-paced environments
- vehicle inspection
- route planning
- load securing
- record keeping
- customer relationship management
- safe driving practices
- equipment maintenance
- dispatch communication
- problems resolution
- attention to detail
- time management
- team collaboration
- adaptability to change
- proactive communication
- Local routes
- Payment collection
- Customer service
- Vehicle maintenance
- Warehouse operations
- Able to lift 75 lbs
- Road safety
- Investment product sales
References
Available upon request
Timeline
CDL Delivery Truck Driver
Crescent Crown Distributing LLC.
09.2023 - Current
Delivery Driver
FedEx Ground
02.2023 - 08.2023
Truck Driver
Melton Truck Lines
02.2023 - 04.2023
Picker
Home Depot
04.2020 - 07.2022
Online Grocery Associate
Walmart
01.2018 - 01.2020
Crew Member
McDonald's
01.2017 - 01.2018
CDL Training Progam -
South Louisiana community college