Summary
Overview
Work History
Education
Skills
Timeline
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Trevis Williams

Warner Robins,GA

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

And I am also

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Food Champion

Burger King
Warner Robins, GA
07.2024 - 11.2024
  • Attended conferences related to food insecurity issues at a national level.
  • Helped prevent order errors by communicating with kitchen staff about special requests.
  • Accepted orders at counter and drive through, greeting customers enthusiastically and assembling orders with speed and accuracy.
  • Memorized food combo numbers and current specials, staying up-to-date on promotions and prices.

Order Fulfillment Associate

Sanwa Growers
Warner Robins, FL
02.2023 - 09.2024

I used pallet jack to Receive and fulfill customers orders also Clean and calculated items

  • Maintained accurate records of orders, shipments, and inventory.
  • Verified order accuracy prior to shipment.
  • Resolved customer inquiries regarding order status and delivery.
  • Packaged items for shipping following established procedures.
  • Organized warehouse shelves and bins in an orderly fashion.
  • Operated forklift, pallet jack, or other equipment as needed.

Seller Support Associate

OneTouch Direct
Tampa, Florida
07.2021 - 12.2022
  • Resolved seller inquiries promptly and accurately by researching account information and providing solutions.
  • Assisted sellers with product listings, order processing, payments, returns, refunds, and other related issues.
  • Investigated payment disputes between buyers and sellers to determine appropriate resolution.
  • Performed daily audits of seller accounts for compliance with Amazon policies.
  • Trained new hires on company procedures for handling customer inquiries.
  • Created detailed reports on sales trends and identified areas of improvement in customer service processes.
  • Compiled data from multiple sources into concise reports for management review.

Grill Cook

Wendys Restaurant
Warner Robins, FL
01.2020 - 12.2020
  • Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Monitored grill temperature to ensure proper cooking times.
  • Prepared a variety of foods including salads, sandwiches and entrees using established recipes.
  • Made sure that all orders were filled in an accurate and timely manner.
  • Inspected equipment daily for cleanliness and functionality prior to use.
  • Communicated effectively with customers regarding orders and special requests.
  • Operated cash register accurately and efficiently when needed.
  • Complied with all safety standards while on the job.
  • Assisted in restocking kitchen supplies when necessary.
  • Trained new employees on grill operations and safety protocols.

Stock Room Associate

GA Foods
Warner Robins, FL
12.2018 - 05.2019
  • Organized merchandise and stockroom shelves to ensure a neat and orderly display.
  • Inspected incoming shipments of product for accuracy and quality, reporting any discrepancies or damages to supervisors immediately.
  • Processed returns, exchanges, and transfers in accordance with company policy.
  • Performed inventory cycle counts as needed to maintain accurate records of quantity on hand.
  • Monitored stock room supplies such as packaging materials, labels, tags. ensuring adequate levels were maintained at all times.
  • Assisted customers with locating requested items within the store or stockroom area.
  • Maintained cleanliness of the stockroom by sweeping floors and wiping down shelving units regularly.
  • Verified shipment contents against invoices or other documents prior to stocking shelves or shipping out orders.
  • Utilized barcode scanners to record information regarding incoming and outgoing products accurately.

Loss Prevention Specialist

Walmart
Tampa
03.2017 - 11.2018
  • Monitored surveillance cameras to detect suspicious activity.
  • Assessed risk levels for incoming shipments, ensuring that all safety protocols were followed.
  • Inspected merchandise for compliance with theft prevention policies.
  • Maintained records of incidents, including employee violations and customer complaints.
  • Provided training on loss prevention techniques to staff members at multiple locations.
  • Responded quickly to emergency situations, such as robberies or assaults, providing support until police arrived.
  • Managed daily reports related to security issues, including employee misconduct, theft, vandalism.
  • Investigated customer complaints related to fraud and identity theft issues promptly and thoroughly.

Education

High School Diploma -

Armwood High School
Seffner, FL
09-2006

Skills

  • Menu development
  • Food presentation
  • Recipe creation
  • Sanitation Practices
  • Food safety knowledge
  • Customer Service
  • Safe Food Handling
  • Engaging personality
  • Delivers exceptional customer service
  • Reliable team worker
  • Upselling and Cross Selling
  • Cleaning and sanitation
  • Organization and Planning
  • Excellent multi-tasker
  • Reliable and punctual
  • Conflict resolution techniques

Timeline

Food Champion

Burger King
07.2024 - 11.2024

Order Fulfillment Associate

Sanwa Growers
02.2023 - 09.2024

Seller Support Associate

OneTouch Direct
07.2021 - 12.2022

Grill Cook

Wendys Restaurant
01.2020 - 12.2020

Stock Room Associate

GA Foods
12.2018 - 05.2019

Loss Prevention Specialist

Walmart
03.2017 - 11.2018

High School Diploma -

Armwood High School
Trevis Williams