Dakota Myers
Taco Bell
Salisbury,NC
11
years of professional experience
Dynamic food service professional with extensive experience at Papa John's, excelling in customer service and efficient delivery operations. Proven ability to enhance team performance through effective training and conflict resolution. Skilled in inventory management and food safety compliance, consistently achieving high customer satisfaction and loyalty.
Work History
Food Champion
4 Months- Prepared and assembled food items according to standardized recipes.
- Ensured compliance with health and safety regulations during food preparation.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided excellent customer service by addressing inquiries and concerns promptly.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Assisted in training new team members on operational procedures and best practices.
- Executed cash handling processes accurately during customer transactions.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Managed time effectively during busy periods while still maintaining focus on delivering top-notch meals.
- Demonstrated strong communication skills when working with fellow staff members, fostering a cohesive team atmosphere.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Reduced customer wait times by quickly operating customer window and sales register.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Completed daily inventory checks to ensure sufficient stock levels for uninterrupted service.
- Collaborated with team members to maintain smooth workflow and provide exceptional dining experience.
- Utilized strong attention to detail when plating dishes, ensuring consistency in presentation across each meal served.
- Reduced food waste with proper portion control and storage techniques.
- Participated in regular team meetings to share ideas for continuous improvement of service quality and efficiency.
- Upheld strict health code compliance through diligent sanitation practices and personal hygiene measures.
- Monitored supply usage closely, identifying opportunities for cost savings without sacrificing product quality or guest satisfaction.
- Maintained safety standards by regularly cleaning and sanitizing all equipment, utensils, and surfaces.
- Enhanced kitchen efficiency by organizing and maintaining a clean work area.
- Expedited orders for increased customer satisfaction during peak service hours.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Processed orders on POS system and accepted cash and charge payments.
- Made change and returned correct cash and coin to patrons.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Trained newly hired employees on routine tasks and customer service.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Assisted with preparing salads and cold food items.
- Developed strong rapport with customers and created positive impression of business.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Manager
2 Months- Oversaw daily operations to ensure optimal efficiency and adherence to company standards.
- Trained and mentored staff to enhance performance and service quality.
- Implemented inventory management strategies to reduce waste and improve cost control.
- Developed training programs focused on enhancing team skills and customer satisfaction.
- Analyzed sales data to identify trends, driving strategic decisions for promotions and menu offerings.
- Collaborated with cross-functional teams to streamline processes and improve operational workflows.
- Led initiatives aimed at enhancing food safety practices and compliance with regulations.
- Fostered a positive work environment through effective communication and employee engagement strategies.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Food Delivery Driver
1 Year 10 Months- Delivered orders efficiently, ensuring timely service and customer satisfaction.
- Operated GPS navigation systems for optimal routing and delivery accuracy.
- Managed cash transactions and processed payments securely at point of sale.
- Communicated effectively with customers to confirm orders and address inquiries.
- Maintained cleanliness and organization of delivery vehicle for safety compliance.
- Collaborated with team members to streamline order fulfillment processes.
- Assisted in training new drivers on best practices for delivery operations.
- Adhered to safety guidelines while driving in various weather conditions.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
- Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Enhanced team knowledge by sharing best practices for navigation and time management.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Improved delivery accuracy by diligently checking orders before departure.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Minimized company liability and risks to loads by obeying traffic laws.
- Fostered positive working relationships with regular customers.
- Inspected load security and checked for damages.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Kept detailed records of deliveries and money received from customers.
- Adapted quickly to changing schedules and peak demand periods effectively.
- Implemented feedback mechanisms to enhance customer satisfaction and loyalty.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
Delivery Driver/management
6 Years 3 Months- Managed daily delivery operations to ensure timely and accurate order fulfillment.
- Streamlined routing processes, enhancing efficiency and reducing delivery times.
- Coordinated training programs for new drivers, improving onboarding effectiveness.
- Monitored driver performance metrics to identify areas for improvement and coaching opportunities.
- Implemented customer feedback systems to enhance service quality and client satisfaction.
- Collaborated with management to optimize inventory levels and reduce waste during deliveries.
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Analyzed performance data to identify areas for improvement in the delivery process, leading to increased efficiency and cost savings.
- Streamlined invoicing procedures by working closely with accounting department, ensuring accurate and timely billing for clients.
- Implemented safety protocols to minimize accidents and injuries among delivery drivers.
- Conducted regular vehicle inspections, maintaining a reliable fleet of well-maintained vehicles for daily use.
- Promoted a culture of teamwork by encouraging open communication and collaboration among drivers and support staff.
- Handled customer complaints professionally, resolving issues promptly and maintaining positive client relationships.
- Recruited hired, and trained new drivers to ensure proper staffing levels were maintained at all times.
- Managed daily operations for a team of delivery drivers, ensuring timely deliveries and customer satisfaction.
- Consistently met or exceeded shipment deadlines through effective time management and prioritization skills.
- Created detailed reports on driver performance metrics, providing valuable insights into areas requiring targeted improvements.
- Verified validity of vehicle inspection stickers and registrations.
- Utilized GPS technology to track driver progress, adjusting routes as needed to optimize delivery times.
- Monitored inventory levels to maintain appropriate stock of essential supplies, avoiding costly delays due to shortages.
- Increased driver retention by fostering a supportive work environment and providing ongoing training opportunities.
- Addressed maintenance needs proactively by scheduling routine servicing appointments for company vehicles, reducing unexpected downtime due to mechanical problems.
- Developed strong partnerships with local businesses to expand delivery services within the community.
- Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
- Delivered packages to customer doorsteps and business offices.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
- Developed and maintained knowledgeable and productive team of employees.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Conducted research to address shipping errors and packaging mistakes.
- Collaborated with manufacturing and supply chain management.
- Tracked production and quality control systems to proactively identify deficiencies.
- Reviewed established business practices and improved processes to reduce expenses.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Manager
5 Months- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Trained and mentored staff to enhance performance and service quality.
- Analyzed sales data to identify trends, driving strategic decisions for promotions and menu offerings.
- Fostered a positive work environment through effective communication and employee engagement strategies.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Delivery Driver
1 Year 3 Months- Navigated local routes efficiently to ensure timely delivery of orders.
- Maintained vehicle cleanliness and functionality through regular inspections.
- Assisted in order preparation by preparing pizzas for delivery.
- Communicated effectively with customers to provide excellent service and address inquiries.
- Utilized GPS technology to optimize delivery routes and reduce wait times.
- Handled cash transactions accurately while adhering to company policies.
- Collaborated with team members to streamline order fulfillment processes.
- Adapted quickly to changing schedules and high-demand periods during peak hours.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
Education
High School Diploma
Skills
Food safety
Sanitation practices
Food presentation
Culinary expertise
Menu development
Recipe creation
Cost management
Sustainable practices
Food photography
Customer service
Fast and efficient service worker
Cleaning and sanitation
Reliable and punctual
Organized multi-tasker
Money handling
Engaging personality
Organization and planning
Safe food handling
Meal preparation
Customer response
Point of sale (POS) system operation
Food safety compliance
Valid state driver's license
Personal hygiene maintenance
Inventory management
Late-night shift availability
Conflict resolution techniques
Accustomed to shift work
Basic math
POS systems
Good with numbers and math
Restaurant operations
Order management
Upselling and cross selling
Point-of-sale system operation
Ingredient inspection
Restaurant management
Skilled upseller
Cutting and slicing techniques
Inventory storage
Hospitality and accommodation
Excellent multi-tasker
Dish preparation
Delivers exceptional customer service
Comfortable standing for long time periods
Teamwork and collaboration
Friendly and helpful
Problem-solving
Honest and dependable
Time management
Reliable and responsible
Attention to detail
Customer assistance
Strong communication and interpersonal skills
Problem-solving abilities
Timeline
Food Champion
Taco Bell
03.2026 - CurrentRead More
Manager
Papa John's
01.2026 - 03.2026Read More
Food Delivery Driver
Papa Johns
02.2025 - 12.2026Read More
Manager
Dollar General
12.2021 - 05.2022Read More
Delivery Driver/management
Naples Cafe
11.2018 - 02.2025Read More
Delivery Driver
Dominos's Pizza
02.2016 - 05.2017Read More
North Rowan High School
High School Diploma
Read More