Windows OS
Trevon Burruss
Information Systems Technician
Richmond,VA
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
3
3
Certification
Work History
Satellite Installation Technician
AT&T Contractor
Richmond, Va
12.2017 - 05.2021
- Utilized leadership skills to train contractors for independent management of equipment and job completion
- Independently managed tool/ equipment inventory, vehicle maintenance, and customer installation logistics
- Obtained daily job distributions to successfully travel and complete consumer based needs.
- Gave customers accurate quotes on satellite repair and installation packages .
- Maintained excellent levels of customer service by efficiently meeting customer needs for all types of satellite systems.
- Fed cables through access holes, attics and floor spaces.
Satellite Installation Technician
Mastec Advanced Technologies
Richmond, Va
11.2015 - 11.2017
- Proficient with satellite dish installation and maintenance utilizing spectrum analyzers
- Surpassed expectations with daily updated logs of recommended improvements
- Above satisfactory ratings from customer based clientele.
- Set up and programmed devices and educated customers on use.
- Made over 120 home visits a month to inspect, repair or install satellite systems.
- Installed and configured new devices and system components.
Information Systems Specialist/Help Desk Support Specialist
US Army
Colorado Springs, CO
01.2013 - 01.2015
- Installation/ uninstallation, troubleshooting, and preventive maintenance for Windows, Mac OS, Citrix and Linux operating systems
- Provided technical support and training using ticket based systems to assist clients with Browsers, Microsoft Office, instant messaging software, and VMware applications.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Monitored networks and network devices to resolve technical problems quickly.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Resolved issues and escalated problems with knowledgeable support and quality service.
25Q Multichannel Transmission Systems Operator
US Army
Augusta, Colorado, GA, , CO
08.2011 - 01.2015
- Excelled in broadcasting and receiving data, voice, audio, and video connectivity with IR frequencies on Lot 9, 9+, and 10 satellite transportable terminals.
- Worked with daily equipment such as; PCs, laptops, VOIP data phones, Printers,Linkway modems, and Cisco Routers
- Configured and maintained LANs and VPNs using knowledge of TCP/IP addresses.
- Worked flexible hours; night, weekend, and holiday shifts.
- Installed and maintained systems and analyzed users' needs.
- Repaired cut cable of various sizes and worked with color-coded wires and cables.
Education
Associate of Applied Science - Information Systems Technology
J. Sargeant Reynolds Community College
Henrico, VA 05.2021 - Current
No Degree - Communications Technologies
United States Army Advanced Individual Training
Fort Gordon, GA 09.2011 - 11.2011
High School Diploma -
Patrick Henry High School
Ashland, VA 09.2006 - 06.2010
Skills
Technical knowledge
undefinedAdditional Information
- Awards include: Five Certificates of Achievements for U.S. Military, Active Army Achievement Medal, and Several Mastec Technician Recognition awards for score based achievements
Software
MAC OS
Linux OS
Certification
CompTIA A+
Timeline
CompTIA A+
01-2022
Associate of Applied Science - Information Systems Technology
J. Sargeant Reynolds Community College
05.2021 - Current
Satellite Installation Technician
AT&T Contractor
12.2017 - 05.2021
Satellite Installation Technician
Mastec Advanced Technologies
11.2015 - 11.2017
Information Systems Specialist/Help Desk Support Specialist
US Army
01.2013 - 01.2015
No Degree - Communications Technologies
United States Army Advanced Individual Training
09.2011 - 11.2011
25Q Multichannel Transmission Systems Operator
US Army
08.2011 - 01.2015
High School Diploma -
Patrick Henry High School
09.2006 - 06.2010
Similar Profiles
CHAD MCKEECHAD MCKEE
Manufacturing Test Technician at Raytheon (Contractor) & other company contractorManufacturing Test Technician at Raytheon (Contractor) & other company contractor
Dariusz MioduszewskiDariusz Mioduszewski
Managing Partner at ELBUD, General Contractor and Concrete Structures ContractorManaging Partner at ELBUD, General Contractor and Concrete Structures Contractor
Baidi Zakaria UpeteBaidi Zakaria Upete
Turbine and Generator mechanical foremen at Main contractor. Joint venture Arabs contractor and Elsewedy electric.Turbine and Generator mechanical foremen at Main contractor. Joint venture Arabs contractor and Elsewedy electric.
Nia WilliamsNia Williams
Customer Service Representative at Hoover & Strong Inc,Customer Service Representative at Hoover & Strong Inc,
Amy Wride-GraneyAmy Wride-Graney
Program Manager/HPS Standards Coordinator at Burk & AssociatesProgram Manager/HPS Standards Coordinator at Burk & Associates