Enhanced team performance by optimizing service flow in various hospitality settings, leading to improved guest experiences. Boosted operational efficiency at high-volume venues through expert team collaboration. Elevated beverage offerings with specialized knowledge in mixology, creating unique and memorable guest experiences.
Work History
Bartender
4 Years 11 Months
Galt House Hotel & Suites | 11.2021 - Current
Crafted and served diverse cocktails, ensuring customer satisfaction through quality and presentation.
Trained new bartenders on techniques, safety protocols, and customer service standards.
Implemented effective bar workflow strategies, improving service speed during peak hours.
Curated Swizzle bar program including cocktail recipes, descriptions, as well as menu layout.
Lead Bartender
3 Years 4 Months
KettleTop Brewhouse | 07.2018 - 11.2021
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings
Consulted with managers to organize special events and promotions
Developed new signature cocktails to support bar marketing brand and increase profits
Upsold daily specials and beverage promotions to exceed daily sales goals
Trained new bartenders and barbacks to assist in seamless integration into team
Bartender
2 Years 6 Months
Midwest Bartenders School | 06.2018 - 12.2020
Worked in various settings such as sporting events; political campaign events; hotel bars; and theaters
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
Decreased waste, following strict recipes and drink measurement protocol
Maintained secure cash drawers, promptly resolving discrepancies in daily totals
Orchestrated numerous private parties, business meetings and formal engagements
Store Manager
3 Years 2 Months
Sears Hometown & Outlet Stores Inc. | 05.2015 - 07.2018
Led daily store operations, ensuring optimal inventory management and customer satisfaction.
Developed and implemented sales strategies, increasing overall store revenue through targeted promotions.
Trained and mentored staff, fostering a high-performing team environment focused on customer service excellence.
Retained "Premier Store" status consistently quarter after quarter.
Education
Wabash College | Crawfordsville, IN
Coursework in Rhetoric, Psychology, and Political Science
Recipient of "Top Ten" and "President's" Scholarship
Midwest Bartender's School | Indianapolis, IN
Mixology and Flair
Skills
Goal-oriented
Staff training and development
Critical thinker
Product Sales
Extensive Liquor
Beer and Wine Knowledge
Accomplishments
Dining and Spirits Finalist- Louisville ROSE Awards 2022
Voted Top 5 Bartender of Madison County- "Best of Madison County 2020" Herald Bulletin