Tre'Von Winn
Mechanicsville,MD
Summary
Dynamic and detail-oriented professional with experience as a Front Desk Receptionist at Care Now, excelling in customer service and appointment scheduling. Proven ability to manage high-volume calls and maintain an organized office environment, ensuring a welcoming atmosphere for visitors while demonstrating strong problem-solving skills and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist/Trainee
Care Now
Richmond, VA
09.2022 - Current
- Greeted and assisted visitors with professionalism and courtesy.
- Managed multi-line phone system, directing calls to appropriate personnel.
- Maintained organized front desk area, ensuring a welcoming environment.
- Scheduled appointments and coordinated meeting logistics for staff.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Greeted visitors warmly, creating positive first impression of organization.
PCA
Home Health Aid
Richmond, VA
01.2019 - 08.2022
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored patient vital signs, reporting changes to nursing staff promptly.
- Provided emotional support to patients, fostering a compassionate care environment.
- Maintained cleanliness of patient areas, adhering to infection control protocols.
Education
High School Diploma -
Hanover High Shool
Mechanicsville, VANo Degree - Health Administration
J. Sargeant Reynolds Community College
Richmond, VASkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Problem-solving skills
- Data entry
- Appointment scheduling
- Verbal and written communication
- Office organization
- Oral and writing communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Ive been a front desk trainer for the last 2 years
Certification
- BLS/CPR certified
Timeline
Front Desk Receptionist/Trainee
Care Now
09.2022 - Current
PCA
Home Health Aid
01.2019 - 08.2022
High School Diploma -
Hanover High Shool
No Degree - Health Administration
J. Sargeant Reynolds Community College