TREVOR BICKHAM
Prairieville,LA
Summary
Results-oriented Branch and Operations Leader with 13 years of experience in equipment rental, industrial distribution, and logistics. Proven expertise in fleet management, employee development, and inventory optimization. Currently driving operational excellence as Grainger Branch Team Lead, focusing on workflow improvements and safety initiatives.
Overview
14
14
years of professional experience
Work History
Branch Team Lead
Grainger
Gonzales, USA
01.2023 - Current
- Led daily branch operations to enhance customer service, ensure safe execution, maintain inventory discipline, optimize product availability, and improve branch efficiency.
- Collaborated with leadership to enhance performance, boost team engagement, and ensure workflow consistency in service execution.
- Coached team members, reinforced standards, and implemented process improvements to elevate productivity and enhance customer experience.
Assembly Lead
Intralox
New Orleans, USA
07.2017 - 02.2023
- Led operations for 50 team members, reinforcing OSHA, EPA, EEOC, safety, quality, and workplace standards to ensure compliance and a safe work environment.
- Implemented corrective actions and analyzed workflow constraints, enhancing process reliability and production output in response to identified challenges.
- Led cross-functional teams to address technical and operational challenges, fostering collaboration and innovation in a fast-paced industrial manufacturing environment.
Processing Lead
J.M. Smucker
New Orleans, USA
03.2015 - 07.2017
- Coordinated processing and distribution activities, ensuring timely delivery and uninterrupted operations.
- Coordinated processing and distribution activities to reduce delays and maintain efficient, continuous operations.
- Collaborated across functions to streamline workflow and enhance accountability in operational processes.
Inventory Supervisor
WIS International
Metairie, USA
03.2014 - 03.2015
- Trained and supervised inventory teams, enhancing count accuracy and ensuring timely execution of client requirements.
- Strengthened client relationships through effective communication and prompt issue resolution.
- Supervised inventory counts and ensured accuracy of stock levels.
- Coordinated team schedules and delegated tasks for efficient operations.
- Trained staff on inventory management systems and best practices.
Branch Manager / Logistics Manager
Hertz Rental Corporation
Harvey, USA
09.2012 - 03.2014
- Managed rental branch and logistics operations, ensuring optimal payroll, scheduling, staffing, training, fleet readiness, and customer service.
- Consistently exceeded sales and customer-satisfaction targets through strong team execution and customer-focused leadership.
- Oversaw fleet maintenance and availability; implemented staffing and training strategies that enhanced service consistency.
Education
MBA - Business
Louisiana State University Shreveport
BS - Business
Southern University at New Orleans
Skills
- Branch Operations
- Rental Operations
- Fleet Management
- Logistics
- Inventory Control
- Operational Efficiency
- Workflow optimization
- Safety compliance
- Team Leadership
- Staffing management
- Corrective Action
- Sales
- Customer Service
Timeline
Branch Team Lead
Grainger
01.2023 - Current
Assembly Lead
Intralox
07.2017 - 02.2023
Processing Lead
J.M. Smucker
03.2015 - 07.2017
Inventory Supervisor
WIS International
03.2014 - 03.2015
Branch Manager / Logistics Manager
Hertz Rental Corporation
09.2012 - 03.2014
MBA - Business
Louisiana State University Shreveport
BS - Business
Southern University at New Orleans