Trevor Boyd
Muskegon
Summary
Dynamic Account Manager with a proven track record at Republic Services, adept in client retention and sales development. Excelled in expanding client base, surpassing sales targets with a keen focus on customer service and teamwork. Skilled in account management and leveraging computer skills to achieve a high client retention rate and secure favorable contract terms.
Overview
6
6
years of professional experience
Work History
Account Manager
Republic Services
04.2024 - Current
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution. Responsible for 400 accounts.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Business Development Representative
Protective Industrial Polymers
06.2019 - 04.2024
- Increased client base by identifying potential customers and initiating strategic outreach. Yearly Sales Quota of 1.2 Million Dollars
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
Education
Bachelor of Arts - Finance
Adrian College
Adrian, MI05-2019
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Sales development
- Computer skills
Timeline
Account Manager
Republic Services
04.2024 - Current
Business Development Representative
Protective Industrial Polymers
06.2019 - 04.2024
Bachelor of Arts - Finance
Adrian College
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