Trevor Caesar
Houston,Texas
Summary
Customer service with over 6 years of experience. Current and decisive focus in remote work. Intuitive self-starter and lifelong learner. Driven by people, results, and providing memorable experiences. Charismatic personality with a positive disposition and high energy that is conductive to achieving consistent goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Life Insurance Agent
Globe Life Insurance
Remote
08.2025 - Current
- Conducting needs assessments to understand clients' financial situations and goals.
- 200-300 lead calling daily, Maintaining customer relations, educating clients about various life insurance products and their benefits.
- Providing ongoing support and policy reviews to ensure continued satisfaction.
- Completing and processing insurance applications and claims documents.
- Efficiently managing appointments, follow ups, and administrative tasks.
Sales Associate, Key Holder
Verizon Wireless
Houston, TX
08.2022 - 07.2025
- Regularly in the top 3 retail locations achieving regional sales goals.
- Ensure customers receive great customer service by displaying a positive attitude.
- Maintains technological knowledge to keep customers updated about new products.
- Fulfills various tasks such as reaching quotas, cold and warm calling, and video assists to increase customer satisfaction.
Server
State Fair Kitchen & Bar
Houston, TX
05.2020 - 01.2022
- Provided customers with a unique and memorable experience to increase customer retention and uphold high quality standards.
- Train and lead coworkers in tasks such as maintaining store appearance and team building activities. Source of information for colleagues regarding business operations...
- Recognized and distinguished for being a top server by company and patrons. Customer wrote letter to company that was framed and displayed in conference room.
- Responsible for tip out of all staff.
Server
Carrabba' Italia Grill
Beaumont, TX
09.2015 - 05.2020
- Managed store functions effectively by regularly performing great customer service.
- Maintained customer relations, prioritized providing solutions to keep customers satisfied.
- Educating customers about featured new food items and Beverages.
- Responsible for opening and closing store.
Education
High School Diploma -
Manvel Highschool
Manvel, TX05-2015
Bachelor of Science - Kinesiology
Lamar University
Beaumont, TX05.2020
Skills
- Strong salesmanship
- Follow-up skills
- Policy analysis
- Good problem solving skills
- Tech savvy
- Effective communication and relationship building abilities
Affiliations
Alpha Phi Alpha Fraternity, Inc. - Member
Certification
- CPT – Certified Personal Trainer, National Academy of Sports Medicine (NASM), 2024-03
- CDL – Commercial Driver’s License, 2020-06
- CFO – Certified Forklift Operator, 2022-08
Timeline
Licensed Life Insurance Agent
Globe Life Insurance
08.2025 - Current
Sales Associate, Key Holder
Verizon Wireless
08.2022 - 07.2025
Server
State Fair Kitchen & Bar
05.2020 - 01.2022
Server
Carrabba' Italia Grill
09.2015 - 05.2020
High School Diploma -
Manvel Highschool
Bachelor of Science - Kinesiology
Lamar University