TREVOR CARTER

my role is a merchandiser and shipper for my distribution company, I take pride in ensuring prompt and precise delivery of bread products to designated locations. I leverage handheld devices to effectively track orders, and maintain detailed logs to document successful deliveries. I also serve as a backup shipper as needed, responsible for unloading the inbound truck of bread and effectively organizing it for distribution. My proactive approach to cleanliness and organization of the depot ensures an efficient and streamlined operation. By prioritizing accuracy, attention to detail, and teamwork, I strive to exceed expectations and provide exceptional service to both customers and colleagues.

• Verified products appeared at correct locations in proper quantities.
• Established strong vendor relationships to maintain and support business.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.

• Utilizing GPS, mobile devices, and other tools to identify the most efficient and effective delivery routes to ensure on-time delivery.
• Effectively managing package inventory, handling returns, and communicating with customers regarding delivery status and issues.
• Providing excellent customer service, including handling customer complaints and requests, answering questions about package delivery, and ensuring high levels of customer satisfaction.
• Adhering to all traffic and safety regulations, maintaining a clean and safe vehicle, and conducting regular vehicle maintenance checks.
• Following specific delivery instructions and procedures provided by Amazon, including scanning packages, recording delivery information, and reporting any delivery issues or discrepancies.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Maintained, debugged, and optimized automation programs.
• Repaired and maintained facilities, equipment, and tools to ensure safety, cleanliness, and operational readiness.
• Organized and stocked shelves using the first-in/first-out approach to keep inventory up-to-date and properly managed.
• Managed product staging to efficiently transfer items between receiving, storage, and shipping locations.
• Improved productivity by simplifying shipping and receiving processes.
• Trained new staff on automation programs, inventory management, safety procedures, and performance expectations.
• Troubleshooting and resolving automation issues, both hardware and software related, in a timely and effective manner.
• Collaborating with other departments, such as IT and engineering, to integrate and optimize various systems and technologies to improve overall business processes.
• Performing routine maintenance, upgrades, and repairs to ensure automation systems are functioning properly.
• Kept work areas clean and neat to promote efficient operations.

• Checked inventory and selected products from specific locations based upon availability.
• Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
• Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.