TREVOR CARTNER
Sioux Falls,SD
Summary
Results-driven operations and training leader with more than 10 years of experience managing utility service operations, workforce development, customer relationships, and regional business performance. Proven track record of building accredited training programs, leading multi-state operations, driving revenue growth, managing budgets and P&L performance, and developing high-performing teams. Recognized for operational excellence, strategic planning, and delivering exceptional customer service while maintaining strong safety and quality standards.
Overview
14
14
years of professional experience
Work History
Operations Manager
LineQuest
Sioux Falls, SD
11.2025 - 06.2026
- Directed all operational activities across South Dakota, Minnesota, and North Dakota.
- Managed regional budgets and maintained full P&L accountability.
- Led approximately 45 full-time employees, including 5 direct reports.
- Oversaw staffing, performance management, safety compliance, customer satisfaction, and operational execution.
- Collaborated with customers and stakeholders to exceed contract obligations and service expectations.
- Implemented process improvements to enhance productivity, profitability, and service quality.
Training & Development Manager
LineQuest
Sioux Falls, SD
08.2024 - 11.2025
- Designed, developed, and implemented a NULCA-accredited training program across the entire LineQuest footprint.
- Created and executed customer-specific and region-specific classroom and field training schedules.
- Maintained ownership and administration of the company Learning Management System (LMS).
- Standardized training procedures and operational best practices.
- Partnered with operations leadership to improve onboarding and workforce readiness.
Operations Manager / Field Supervisor
Summit Utility Services
Sioux Falls, SD
02.2017 - 08.2024
- Progressed from Field Supervisor to Operations Manager.
- Managed multiple utility locating and field service crews across South Dakota, Iowa, and Nebraska.
- Developed and implemented a NULCA-accredited training program.
- Maintained exceptional customer relationships.
- Contributed approximately $3 million in portfolio growth.
- Maintained strong profitability and an industry-leading damage prevention record.
- Served as a Board Member for the South Dakota Regional Partner Common Ground Alliance (CGA).
Underground Foreman
TelCom Construction
Sioux Falls, SD
01.2016 - 02.2017
- Supervised directional drilling and plow crews.
- Managed daily field operations and workforce scheduling.
- Ensured projects were completed safely and efficiently.
Lead Locate Technician
ELM Locating & Utility Services
Sioux Falls, SD
02.2012 - 01.2016
- Conducted utility locates using electromagnetic equipment.
- Collaborated with contractors to ensure accurate utility mapping and minimize disruption.
- Trained and mentored junior technicians in locating techniques and safety protocols.
Education
High School Diploma -
Lennox High School
Lennox, South Dakota01.2011
Skills
- Operations Management
- Budget Development & Financial Management
- Profit & Loss (P&L) Accountability
- Workforce Development & Training
- Learning Management Systems (LMS)
- Strategic Planning
- Team Leadership & Employee Development
- Customer Relationship Management
- Business Development
- Contract Negotiation
- Safety & Compliance Management
- Performance Improvement
- Utility Operations
- Project Management
Timeline
Operations Manager
LineQuest
11.2025 - 06.2026
Training & Development Manager
LineQuest
08.2024 - 11.2025
Operations Manager / Field Supervisor
Summit Utility Services
02.2017 - 08.2024
Underground Foreman
TelCom Construction
01.2016 - 02.2017
Lead Locate Technician
ELM Locating & Utility Services
02.2012 - 01.2016
High School Diploma -
Lennox High School