Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trevor Cordell

San Angelo

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience
2021
2021
years of post-secondary education

Work History

Customer Service Representative

Harte Hanks
San Angelo
10.2023 - 06.2025
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Consistently delivered the fastest and most efficient customer service.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Cashier

Walmart
San Angelo
04.2023 - 10.2023
  • Conducted price checks for special orders or discounts as requested by customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Issued receipts, refunds, credits or change due to customers.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Lake View
San Angelo, Tx

Skills

  • Customer service
  • Technical support
  • Data analysis
  • Product knowledge
  • Time management
  • Attention to detail

Timeline

Customer Service Representative

Harte Hanks
10.2023 - 06.2025

Cashier

Walmart
04.2023 - 10.2023

Lake View
Trevor Cordell