Trevor Ellison
Brunswick,ME
Summary
Industrious Shift Leader fully invested in building strong, motivated team to consistently deliver high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities.
Overview
23
23
years of professional experience
Work History
Shift Leader
Walgreeens
Brunswick, Maine
09.2014 - Current
- Supervised and led employees to maintain productivity and customer service levels.
- Trained team members on customer service standards and basic procedures.
- Supported daily operations to ensure smooth workflow and maintain service quality.
- Delegated tasks to staff to ensure an organized work environment.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Tracked inventory levels and organized stockroom to enhance product availability.
- Coordinated with management on promotional displays and product placements to optimize customer engagement.
- Monitored cash register operations and ensured accurate cash handling practices.
- Upheld company standards and compliance requirements for operations.
Sales Associate
Verizon Wireless
Auburn, Maine
09.2012 - 03.2014
- Demonstrated product features and functionality to enhance customer understanding.
- Assisted customers in selecting mobile devices and plans tailored to their needs.
- Processed sales transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and concerns promptly to maintain satisfaction.
- Collaborated with team members to create appealing product displays and promotions.
- Trained new associates on sales techniques and store procedures effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Assistant Manager
World Gym
Worcester, Massachusetts
08.2009 - 04.2011
- Coordinated promotional events to enhance member engagement and retention.
- Implemented operational improvements to streamline front desk processes.
- Collaborated with management on strategic planning for gym growth initiatives.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Trained new employees on customer service and gym protocols.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
Landscaper
kyle Condinho Landscaping
Mashpee, Massachusetts
05.2007 - 08.2009
- Operated and maintained landscaping equipment, ensuring optimal performance.
- Collaborated with clients to understand vision and preferences for outdoor spaces.
- Prepared soil, planted vegetation, and applied mulch to promote growth.
- Conducted routine maintenance tasks such as pruning, weeding, and fertilizing plants.
- Trained new staff on safety protocols and proper landscaping techniques.
- Mowed and edged lawns to create clean, manicured appearances. using power mowers and edgers.
- Cleared job sites of debris to maintain a professional environment. after completing jobsite tasks.
- Transported plants, turf and other materials to designated areas for installation.
- Utilized bobcats and tractors for landscaping tasks.
Hardware Sales Associate
Botello Lumber
Mashpee, Massachusetts
04.2003 - 08.2005
- Provided expert advice on tools and materials for construction and renovation tasks.
- Assisted customers in selecting hardware products for various projects.
- Assisted customers with product selection, pricing and availability.
- Managed inventory levels to ensure product availability on the sales floor.
- Performed daily inventory checks of all merchandise on the sales floor.
- Maintained a clean, organized and well-stocked sales floor.
- Adhered to safety standards while handling heavy equipment or hazardous materials within the store environment.
Education
Bachelor of Science - Buisness Managment
Becker College
Worcester, MA05-2009
High School Diploma -
Mashpee High School
Mashpee, MA05-2005
Skills
- Store operations
- Inventory management
- Cash handling
- Sales techniques
- Customer relationship management
- Compliance adherence
- Safety processes and procedures
- OSHA regulations compliance
- Staff training
- Team leadership
- Problem-solving
Custom Section 1
- Melaine Clarke 207-729-8100
- Joe Setterlund 508-769-3185
- John Waisanen 207-689-5536
Timeline
Shift Leader
Walgreeens
09.2014 - Current
Sales Associate
Verizon Wireless
09.2012 - 03.2014
Assistant Manager
World Gym
08.2009 - 04.2011
Landscaper
kyle Condinho Landscaping
05.2007 - 08.2009
Hardware Sales Associate
Botello Lumber
04.2003 - 08.2005
Bachelor of Science - Buisness Managment
Becker College
High School Diploma -
Mashpee High School