Trevor Flynn
Santa Clarita,CA
Summary
Experienced Director with 17 years of seaboard and 20 years shoreside experience overseeing hotel operations with a general focus on housekeeping. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and project implementation within approved financial budgets. Extensive experience in successful cruise ship new build launches as well as returns to service following refits, and any public health incidents.
Overview
37
37
years of professional experience
Work History
Director, Housekeeping & Hotel Supplies
Princess Cruises
Santa Clarita, CA
03.1987 - 04.2024
- Directed the fleet's Housekeeping operations, ensuring compliance with applicable public health laws and international safety and environmental regulations.
- Collaborated with senior leadership to set long-term objectives for the department.
- Recruited, trained and supported senior housekeeping personnel.
- Submitted capital & operational budgets for the housekeeping department.
- Directed the successful set-up of housekeeping operations for ten new-build cruise ships.
- Post COVID, when the fleet returned to regular operations, fully involved in the return to service of passenger, crew accommodation and public areas to fully comply with various international public health requirements.
- Identified opportunities for operational efficiency and departmental performance metrics.
- Developed policies and procedures to ensure compliance with agreed corporate standards.
- Established relationships with vendors and suppliers to implement new amenities, linens, equipment and services.
- Implemented systems for tracking progress on key initiatives and projects.
- Fully collaborated with all departments, onboard and shoreside, encouraging open communications.
- Developed guest amenity offerings for internationally targeted cruise ship sailings (UK, Japan, China, Taiwan).
Education
High School Diploma -
Queen Elizabeth College
Wimborne, Dorset, United Kingdom09-1986
Skills
- Corporate Social Responsibility
- Partnerships and Alliances
- Project Coordination
- Staff Management
- Project Management
- Operations Management
- Staff Development
- Budget Control
- Organizational Development
- Talent Acquisition
- Strategic Planning
- Cross-functional team leadership
- Verbal and written communication
- Customer Service
Timeline
Director, Housekeeping & Hotel Supplies
Princess Cruises
03.1987 - 04.2024
High School Diploma -
Queen Elizabeth College