Results-driven professional with a strong background in managing operations and team dynamics. Experienced in troubleshooting equipment issues and resolving customer complaints, with a focus on enhancing satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Front of the House Associate
Baba's Pizza Co
Albany
10.2024 - Current
Managed multiple orders simultaneously required strong time management and the ability to prioritize tasks efficiently, ensuring smooth operations during peak hours
Through frequent customer interactions, developed excellent communication skills, resolving complaints and ensuring satisfaction
Troubleshooting issues with equipment and POS systems
Practice Player
University At Albany
09.2024 - Current
Developed strong leadership and communication skills by working closely with coaches and players to execute game plans effectively.
Adapted my playing style based on the team's needs, quickly learning new offenses and defensive sets to match upcoming opponents.
Built mental and physical toughness by competing in high-intensity practices, staying disciplined, and embracing the challenge of playing without game-time rewards.
Group Leader
Child Center Of New York
Flushing
05.2025 - 08.2025
Facilitated conflict resolution among campers to maintain a positive environment.
Maintained accurate records of attendance, behavior, and medical information for each camper.
Managed conflict resolution among campers, fostering a supportive and inclusive camp environment.
IT Management
East Coast Radio
Queens
01.2021 - 01.2023
Managed daily operations and programming schedules for local radio station.
Developed marketing strategies to enhance audience engagement and station visibility.
Maintained relationships with music publishers to ensure proper licensing of songs played on air.
Education
Bachelor of Science - Informatics, Game Design/Development, Machine Learning
University At Albany
Albany, NY
05.2027
Skills
Project management
Time management
Software troubleshooting
Product knowledge
Task prioritization
Vendor management
References
References available upon request.
Timeline
Group Leader
Child Center Of New York
05.2025 - 08.2025
Front of the House Associate
Baba's Pizza Co
10.2024 - Current
Practice Player
University At Albany
09.2024 - Current
IT Management
East Coast Radio
01.2021 - 01.2023
Bachelor of Science - Informatics, Game Design/Development, Machine Learning