Trevor Hare
Fleming Island
Summary
Results-driven with expertise in Team Development, Quality Assurance, and Safety Compliance. Proven track record in resolving grievances and enhancing operational efficiency. Detail-oriented, skilled in Quality Assurance and Safety Compliance. Experienced in managing daily operations, resolving complaints, and maintaining high standards of service delivery to enhance customer satisfaction.
Overview
11
11
years of professional experience
Work History
Grievance Coordinator
Centene
Fleming Island
03.2025 - Current
- Maintained detailed records of grievances and outcomes in the system.
- Coordinated grievance resolutions in compliance with company policies and regulations.
- Collaborated with departments to gather information for grievance investigations.
General Manager
Dominos
Fleming Island
02.2024 - 03.2025
- Supervised daily operations to ensure efficient workflow and staff performance.
- Managed inventory levels and ordered supplies to meet demand.
- Oversaw customer service practices to resolve issues and improve satisfaction.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Shift Manager
Starbucks
Towson
01.2023 - 02.2024
- Improved customer service wait times to mitigate complaints.
- Collaborated with restaurant staff to ensure timely delivery of orders to customers.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Provided top quality control and eliminated downtime to maximize revenue.
Wine Dinner Planner/Line Cook/Server/Head Food Runner
Sawgrass Country Club
Ponte Vedra
01.2020 - 12.2022
- Managed safe and smooth food delivery at banquets, conferences and social events.
- Inspected dining areas before service to ensure proper setup and presentation standards were met.
- Collaborated with chefs and other staff members to create innovative dishes.
Assistant Manager
Dominos Pizza Inc.
Saint Augustine
01.2015 - 12.2020
- Recruited and trained new employees to meet job requirements.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Delegated work to staff, setting priorities and goals.
Education
La Plata High School
La Plata, MD06-2012
Skills
- Equipment Troubleshooting
- Supply Ordering
- Schedule Oversight
- Safety Compliance
- Team Development
- Inventory Control
- Quality Assurance
- Flexible Schedule
Timeline
Grievance Coordinator
Centene
03.2025 - Current
General Manager
Dominos
02.2024 - 03.2025
Shift Manager
Starbucks
01.2023 - 02.2024
Wine Dinner Planner/Line Cook/Server/Head Food Runner
Sawgrass Country Club
01.2020 - 12.2022
Assistant Manager
Dominos Pizza Inc.
01.2015 - 12.2020
La Plata High School