Trevor Hubbard
Columbus
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Applebee's Grill + Bar. Proven ability to enhance guest engagement and resolve complaints swiftly, ensuring memorable dining experiences. Proficient in cash handling and adept at managing high-pressure situations while maintaining service quality.
Overview
4
4
years of professional experience
Work History
Server
Applebee's Grill + Bar
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Bob Evans
04.2021 - 04.2022
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Host
Quaker Steak & Lube
03.2021 - 02.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Centerburg High School/TRECA
Centerburg, OH06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Applebee's Grill + Bar
01.2023 - Current
Server
Bob Evans
04.2021 - 04.2022
Host
Quaker Steak & Lube
03.2021 - 02.2022
High School Diploma -
Centerburg High School/TRECA
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