Trevor Lambert
Summary
Detail-oriented Technician with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical issues with ease and patience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Battalion Communications Section Chief
Arkansas Army National Guard
11.2012 - Current
- Supervised and assisted with battlefield signal support systems and terminal devices.
- Supervised and provided direction for direct reports regarding network activities.
- Researched, troubleshot and resolved complex problems independently.
- Trained junior members of IT team regarding network security and troubleshooting of data circuits.
Analyst III
Walmart Technology
05.2022 - Current
- Created full scope dependency maps for application owners and published them to the Mission Assurance Repository
- Conducted DR Tier assignments with application teams to ensure BCDR compliance
- Completed annual application reviews for continuous high availability and data integrity
Systems Engineer
Walmart Technology
07.2019 - 05.2022
- Associate on the Enterprise Compute Engineering Services Team.
- Collaborate with customers and network engineers to determine and develop effective strategies for integration and implementation for system-oriented projects.
- Use Nlyte to draft assemblies, models and other technical drawings.
- Responsible for provisioning and balancing power and equipment density to maximize cooling and airflow.
Supply Chain Coordinator II
Walmart Supply Chain
11.2017 - 07.2019
- Coordinated complex travel schedules, accommodations and trip logistics.
- Identified development opportunities and succession gaps for carriers and suppliers using Power BI.
- Ensured carriers and suppliers were held accountable to the OTIF program.
- Assigned POC for suppliers such as: Clorox, Kolcraft, and Nice Pak to assist with product movement during high peak seasons.
Retail Link Technician
Walmart Technology
05.2017 - 11.2017
- Provided base level IT support to non-technical personnel within the business.
- Provided on-call support for critical issues.
- Assists internal associates and external vendors with gaining various accesses to multiple applications.
EDI Technician
Walmart Technology
04.2015 - 05.2017
- Effectively use enterprise resource planning (ERP) software
- Managed call flow and responded to technical support needs of customers.
- Reviewed technical documentation and procedures.
Education
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UTHigh School Diploma -
Bentonville High School
Bentonville, AR2013
Skills
- Customer interface expertise
- Strong problem solving aptitude
- Critical thinking
- Project management
- Complex data management
- Adept multi-tasker
- Advanced troubleshooting
- Quick learner
Certification
ITIL Foundation Certificate in IT Service Management
Timeline
Analyst III
Walmart Technology
05.2022 - Current
Systems Engineer
Walmart Technology
07.2019 - 05.2022
Supply Chain Coordinator II
Walmart Supply Chain
11.2017 - 07.2019
Retail Link Technician
Walmart Technology
05.2017 - 11.2017
EDI Technician
Walmart Technology
04.2015 - 05.2017
Battalion Communications Section Chief
Arkansas Army National Guard
11.2012 - Current
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
High School Diploma -
Bentonville High School
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