Open To Work
Trevor Landrum
Lafayette
Summary
Accomplished leader with extensive experience collaborating with executives and stakeholders across various sectors. Demonstrates a strong commitment to integrity and dependability, thriving in deadline-driven environments. Military veteran with a proactive approach and a reputation for excellence in multitasking.
Overview
25
25
years of professional experience
Work History
Field Service Account Manager
RUNBECK ELECTION SERVICES
Lafayette
06.2024 - Current
- Oversaw portfolio of assigned customers, developed new business from existing clients, and maintained high-quality service and support
- Acted as the primary contact for customer accounts
- Ensure the timely and successful delivery of our products, solutions, and services according to customer needs and objectives
- Ability to develop trusted customer relationships with a positive, patient, and friendly manner, utilizing good interpersonal skills
- Collaborate with sales team to identify and grow opportunities within territory
- Delivered products, solutions, and services on time and aligned with customer needs and objectives.
- Conducted onsite installations, developed processes, and trained customers on product usage.
- Collaborated with sales team to identify and grow opportunities within territory, enhancing overall account performance
- Recorded customer equipment details and usage patterns for accurate maintenance tracking.
- Logged customer calls and produced reports to facilitate service improvements.
- Demonstrate professionalism when representing the company in all communications with internal and external customers and vendors
- Assist in the development of new products
- Assist in the deployment of new products
Operations Team Manager
NORTH STAR SYSTEMS
Lafayette
01.2024 - Current
- Oversee and manage the operations for a dynamic and swiftly growing 5G data remote monitoring system company.
- Manage and oversee installation
- Ensured materials, safety equipment, and logistics were in place for successful installation
- Oversaw installation process to maintain quality standards and meet customer expectations.
- Inspected, addressed, and troubleshot issues encountered by installation team to ensure seamless operations
- Correct any issues and reinspect successful install
- Guided customer job site manager in the operation of North Star monitoring system
- Maintain and foster the established positive relationship with customer
Warehouse Assistant Manager
BLUE FOX HEATING AND COOLING
Lafayette
02.2023 - 10.2023
- Assisted in the management of a wide range of warehouse and logistics duties for a rapidly growing heating, cooling, and plumbing company.
- Unloaded, received, and input HVAC/plumbing equipment into inventory system, ensuring accurate stock levels
- Coordinate job material requirements with installers and warehouse manager
- Ensure all material is staged for jobs the following day
- Tracked and replenished inventory levels for consignment stock
- Quickly assess and remedy any issues regarding the logistics and delivery of HVAC and plumbing equipment
- Assessed and resolved logistics and delivery issues for HVAC and plumbing equipment to maintain workflow efficiency
- Managed and maintained inventory of specialized tools and welding gases, supporting operational readiness
- Maintain the safe operation, supplies, and maintenance of HVAC warehouse, plumbing warehouse, and metal fabrication shop
Director of Administration and Human Resources
IKIO LED LIGHTING
Lafayette
07.2015 - 04.2016
- Developed administrative operations, human resources, shipping and logistics, inventory control, accounting, and marketing for startup at US headquarters of multinational LED light manufacturer, establishing foundational systems for growth.
- Implemented an electronic filing system to streamline administrative processes.
- Designed administrative operations and practices to support organizational growth.
- Developed inventory control system
- Assisted in the development of the company accounting system.
- Assisted in the development of the marketing department
- Coordinated trade show logistics and managed attendance for CEO and COO, enhancing company visibility and networking opportunities.
- Coordinated trade show logistics and attendance of CEO and COO.
- Maintained compliance with all state and federal tax requirements
- Supervised and maintained compliance with all state and federal employment regulations.
- Developed electronic filing system
Office Manager/Marketing Events & Promotions Manager
EMERGING THREATS
Lafayette
03.2012 - 08.2015
- Assumed responsibilities for The Open Information Security Foundation, supporting leading software developers in the security industry.
- Drafted correspondence and managed filing of highly sensitive information for a cyber security research organization.
- Coordinate quarterly meetings and maintain executives’ schedules
- Developed and maintained company-wide filing system using Google Drive for improved document organization.
- Drafted correspondence and filed highly sensitive information for a cybersecurity research organization.
Orders Chief/Chief Instructor/Assistant Supply & Logistics Non-Commissioned Officer
UNITED STATES MARINE CORPS, MARINE CORP RECRUIT DEPOT
San Diego
11.2003 - 08.2004
- Supervised nine military and six civilian staff members, ensuring effective training and coordination
- Created presentations, a new tracking/accountability system, and reports that were commended for quality, efficiency, and attention to detail
- Assisted in developing and streamlining recruit training accountability system adopted as Marine Corps standard for tracking recruit progression
- Conducted classes pertaining to the issuance of training requirements, security clearances, military identification cards, identification (DOG) tags, and orders to MOS (Military Occupational Specialty) schools upon graduation for up to 700+ graduating recruits per week
- Created class and training schedules to optimize resource allocation and meet training objectives
- Assisted various military, law enforcement, and government agencies in highly sensitive government security clearance background checks, training requirements, and the filling of job assignments
Executive Administrative Non-Commissioned Officer/Training Non-Commissioned Officer
UNITED STATES MARINE CORPS, MARINE CORP RECRUIT DEPOT
San Diego
08.2001 - 11.2003
- Managed daily office operations, coordinating training and education requirements, travel itineraries, pay conflicts, reimbursements, and chaperoning official command guests
- Preserved the security and integrity of all education/training requirements/material and data of both officer and enlisted staff by developing a tracking and accountability database
- Drafted and issued all official Naval correspondence from command staff
- Prepared and distributed all official Naval correspondence for command staff, ensuring clarity and compliance with communication standards
- Selected over 14 NCOs and was retained on staff for more than twice the normal obligation period because of superior performance
- Controlled inventory and ordered supplies while overseeing headquarters supply budget, optimizing resource allocation
- Received numerous letters of appreciation and commendation for exemplary performance from various foreign and domestic dignitaries, government, military, civilian superiors, and official guests
Education
Bachelor of Science - Business Administration
WESTERN GOVERNORS UNIVERSITY
Online09-2020
30 units -
IVY TECH COMMUNITY COLLEGE
LAFAYETTE, IN12-2008
15 units -
SAN DIEGO COMMUNITY COLLEGE
SAN DIEGO, CA05-2006
Personnel Administration School -
MARINE CORPS COMBAT SERVICE SUPPORT SCHOOL, CAMP LEJEUNE, CAMP JOHNSON
JACKSONVILLE, NC06-2000
Skills
- Typing speed of 70 wpm
- Microsoft Office Suite proficiency
- Effective communication
- Product development and deployment
- Adobe Acrobat expertise
- Google Drive organization
- Expense report management
- Travel logistics coordination
- Product and software testing
- Software troubleshooting
- Mechanical troubleshooting
- Project management
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
RemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Field Service Account Manager
RUNBECK ELECTION SERVICES
06.2024 - Current
Operations Team Manager
NORTH STAR SYSTEMS
01.2024 - Current
Warehouse Assistant Manager
BLUE FOX HEATING AND COOLING
02.2023 - 10.2023
Director of Administration and Human Resources
IKIO LED LIGHTING
07.2015 - 04.2016
Office Manager/Marketing Events & Promotions Manager
EMERGING THREATS
03.2012 - 08.2015
Orders Chief/Chief Instructor/Assistant Supply & Logistics Non-Commissioned Officer
UNITED STATES MARINE CORPS, MARINE CORP RECRUIT DEPOT
11.2003 - 08.2004
Executive Administrative Non-Commissioned Officer/Training Non-Commissioned Officer
UNITED STATES MARINE CORPS, MARINE CORP RECRUIT DEPOT
08.2001 - 11.2003
Bachelor of Science - Business Administration
WESTERN GOVERNORS UNIVERSITY
30 units -
IVY TECH COMMUNITY COLLEGE
15 units -
SAN DIEGO COMMUNITY COLLEGE
Personnel Administration School -
MARINE CORPS COMBAT SERVICE SUPPORT SCHOOL, CAMP LEJEUNE, CAMP JOHNSON