Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Trevor Lange

Redmond,WA

Summary

Accomplished professional skilled at building an atmosphere of collaboration and performance excellence to provide every customer, client and employee with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Executive Assistant (Chief of Staff)

Amazon (Legal)
09.2022 - Current
  • Organized and coordinated conferences, monthly meetings and large scale events.
  • Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Created expense reports, budgets and filing systems for management team.
  • Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
  • Applies deep knowledge in communication and change management to incorporate innovative communications solutions and identify new ways to effectively reach employees.
  • Handled confidential and sensitive information with discretion and tact.

Recruiting Coordinator

Amazon (AWS)
08.2021 - 09.2022
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Scheduled virtual interviews, working directly with candidates, hiring managers, and multiple complex calendars simultaneously
  • Exercised excellent judgement when making timely decisions and knowing when to involve other parties
  • Extremely high attention to detail, including taking into consideration different time zones, interviewer calibrations, and creating the best candidate experience
  • Hold weekly meetings with recruiting partners including streamlining the prep call standard across the infrastructure operations business

Private Fitness Instructor

Self Employed
06.2020 - Current
  • Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.

Coach

Orangetheory Fitness
03.2021 - 02.2022
  • Coached, inspired and led pre-designed high intensity fitness classes to groups of 2-38 in group settings.
  • Cultivated positive relationships with class participants by teaching variety of challenging and entertaining group fitness classes.

Sales and Operations Manager

Orangetheory Fitness
07.2019 - 09.2021
  • Assumed management responsibilities in absence of studio managers.
  • Assisted studio managers with training and development of new employees while holding them accountable to individual and team goals.
  • Helped facilitate recruitment of target markets of clients to join through personal contacts.
  • Pointed out process bottlenecks and inconsistencies to upper management, facilitating continuous process improvement to eliminate standard procedures hindering successful sales tactics.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Operated as the VPs Executive Assistant in addition to daily responsibilities

Reservations Agent

Alaska Airlines
09.2018 - 06.2019
  • Assisted hundreds of customers daily with booking flights, changing flights, providing airline information including TSA guidelines.
  • Assisted customers with flight issues, helped compensate customers from issues.
  • Became fluent in airline lingo and mastered Image and Sabre applications.

Customer Service Representative (CSR)

Hot Yoga Experience
05.2018 - 10.2018
  • Welcomed clients, enrolled prospects with memberships, and provided intro yoga classes.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty while demonstrating high attention to detail, organization, and ability to multi-task

Interim General Manager

Jamba Juice
08.2017 - 11.2017
  • Managed budget implementations, employee reviews, training, schedules, staff relations, contract negotiations and oversaw P&Ls while achieving margin targets consistently to stay on track with growth plans.

Assistant Manager

Jamba Juice
04.2017 - 11.2017
  • Directed training and performance evaluations and helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Training Mentor / Team Member

Jamba Juice
12.2016 - 04.2017
  • Trained and mentored multiple new personnel hires to fulfill various roles.
  • Monitored day-to-day activities of 15+ employees, noting areas needing improvement and implementing plans for rectification.

Education

High School Diploma -

Bellevue College Running Start
Bellevue, WA
06.2018

High School Diploma -

Redmond High School
Redmond, WA
06.2018

Skills

  • Scheduling and team coordination
  • Interviewing
  • Staff Management and screening
  • Applicant tracking and recruiting
  • Social Media
  • Employee Relations
  • Health and Fitness
  • Human Resources Law

Certification

ACE Certified Group Fitness Instructor

Orangetheory Fitness Certified Coach

CPR and AED Certified

Timeline

Executive Assistant (Chief of Staff)

Amazon (Legal)
09.2022 - Current

Recruiting Coordinator

Amazon (AWS)
08.2021 - 09.2022

Coach

Orangetheory Fitness
03.2021 - 02.2022

Private Fitness Instructor

Self Employed
06.2020 - Current

Sales and Operations Manager

Orangetheory Fitness
07.2019 - 09.2021

Reservations Agent

Alaska Airlines
09.2018 - 06.2019

Customer Service Representative (CSR)

Hot Yoga Experience
05.2018 - 10.2018

Interim General Manager

Jamba Juice
08.2017 - 11.2017

Assistant Manager

Jamba Juice
04.2017 - 11.2017

Training Mentor / Team Member

Jamba Juice
12.2016 - 04.2017

High School Diploma -

Bellevue College Running Start

High School Diploma -

Redmond High School
Trevor Lange