Trevor Leitzel
Mt. Pleasant,SC
Summary
Results-driven professional with a proven track record in customer interaction, soft skills, work ethic, sales, and management experience. Exceptional interpersonal communicator with a talent for active listening and problem-solving. Possesses a strong work ethic, consistently demonstrating dependability, punctuality, and attention to detail. Skilled in sales techniques, including needs assessment, product knowledge, and achieving ambitious targets. Adept at strategic planning and implementation, with a focus on team leadership, coaching, and mentorship. Adaptable and proactive, excelling in dynamic environments. Committed to delivering exceptional results and enhancing overall organizational success through effective communication, strategic thinking, and team collaboration.
Overview
7
7
years of professional experience
Work History
Sales Representative
Kelly Services
Detroit, MI
01.2024 - Current
- Maintained strong relationships with existing customers to ensure repeat business.
- Personally responsible for a quarter of a million dollars in sales in the first seven months of 2024.
- Independently traveled to store locations country wide setting up and tearing down sales displays.
- Conducted product demonstrations to prospective clients.
- Continuously updated product knowledge by attending training sessions or workshops.
- Described product to customers to accurately explain details and care of merchandise.
- Shared best practices with fellow sales representatives during team meetings or informal discussions.
- Replenished supplies by monitoring and sourcing inventory.
Mail Carrier
United States Post Office
Pittsburgh, PA
07.2023 - 12.2024
- Diligent and dependable Mail Carrier with a strong background in mail sorting, delivery, and customer service within the United States Postal Service.
- Highly skilled in efficiently organizing and distributing mail along designated routes, ensuring timely and accurate deliveries.
- Adept at operating mail processing equipment and adhering to strict delivery schedules.
- Committed to providing excellent customer service by addressing inquiries, resolving issues, and maintaining a professional demeanor.
- Possess strong attention to detail, excellent organizational abilities, and a deep understanding of postal regulations and procedures.
- Proven track record of reliability and dedication to upholding the highest standards of mail delivery services.
- Distributed mail on foot to residences and businesses, delivering to approximately 650 customers per shift.
Assistant General Manager
Planet Fitness
Moon Township, PA
04.2022 - 12.2024
- Offered hands-on assistance to customers, assessing needs and maintaining current up-to-date customer preferences.
- Assisted in managing day-to-day operations, overseeing staff schedules, and ensuring smooth workflow.
- Conducted training sessions for new employees, focusing on product knowledge and effective customer interaction techniques.
- Monitored security and handled any incidents while maintaining a calm and professional attitude.
- Monitored cash intake and deposit records, increasing accuracy while reducing discrepancies.
Logistics Specialist
VIP Delivery Solutions LLC
Sewickley, PA
07.2022 - 07.2023
- Dedicated and detail-oriented Logistics Specialist with a strong ability in optimizing supply chain processes and ensuring seamless operations.
- Proficient in coordinating the transportation, storage, and distribution of goods, while maintaining a keen focus on efficiency and cost-effectiveness.
- Skilled in analyzing logistics data, identifying areas for improvement, and implementing strategic solutions to enhance overall productivity.
- Expertise in inventory management, vendor relations, and procurement, coupled with a strong ability to negotiate favorable contracts.
- Exceptional communication and teamwork abilities, enabling effective collaboration with cross-functional teams and stakeholders.
- Committed to delivering superior logistical support to meet organizational goals and enhance customer satisfaction.
General Manager of Food Service/Operations Manager
Rusty Rail Brewing Company
Mifflinburg, PA
08.2021 - 04.2022
- Results-driven and strategic General Manager of Food Service/Operations Manager with a proven history of leading high-performing teams and driving operational excellence in the food service industry.
- Leading a team of 10 members and 25 servers making sure all aspects of restaurant operations exceeded standards, from staff interaction to customer satisfaction, safety protocols, and quality control.
- Adept at implementing innovative strategies to enhance efficiency, reduce costs, and improve overall profitability.
- Demonstrated ability to develop and maintain strong vendor relationships, negotiate contracts, and ensure timely supply chain management.
- Proficient in analyzing market trends, identifying growth opportunities, and developing marketing initiatives to increase sales and brand visibility.
- Exceptional leadership and motivational skills, fostering a positive work environment and empowering teams to achieve peak performance.
- Dedicated to delivering exceptional customer service, maintaining high-quality standards, and ensuring compliance with industry regulations.
- Proven track record of driving revenue growth, optimizing processes, and elevating overall operational standards in the food service sector.
Sales Manager
Vector Marketing Company
Pittsburgh, PA
06.2019 - 10.2019
- Continuously researched new strategies or methodologies for improving overall sales performance.
- Collaborated with marketing teams to create promotional materials that support sales initiatives.
- Developed and implemented effective sales strategies to drive revenue growth.
- Built strong relationships with key customers to maintain and expand business opportunities.
- Led a high-performing sales team, providing coaching and mentorship to ensure individual and collective success.
- Implemented sales strategies, resulting in increase in revenue within the first year of employment.
- Recognized by upper level management with multiple personal sales awards.
- Developed and maintained relationships with key clients, ensuring their needs were met promptly and efficiently.
- Analyzed customer feedback to adjust sales strategies and meet evolving customer demands.
- Coached employees in selling methods and encouraged cross-selling to drive further success.
Education
Marketing -
Grove City College
Grove City, PAHigh School Diploma - psychology
Midd-West High School
Middleburg, PASkills
- Exceptional interpersonal communication
- Active listening and empathy
- Problem-solving and conflict resolution
- Clear and effective verbal and written communication
- Strong organizational and time management abilities
- Adaptability and flexibility in dynamic environments
- Dependability and punctuality
- Proactive problem-solving attitude
- Attention to detail and accuracy in tasks
- Needs assessment and product knowledge
- Goal-oriented with a focus on achieving targets
- Upselling and cross-selling expertise
- Team leadership and motivation
- Coaching and mentorship
- Strategic planning and implementation
Languages
English, Fluent
Timeline
Sales Representative
Kelly Services
01.2024 - Current
Mail Carrier
United States Post Office
07.2023 - 12.2024
Logistics Specialist
VIP Delivery Solutions LLC
07.2022 - 07.2023
Assistant General Manager
Planet Fitness
04.2022 - 12.2024
General Manager of Food Service/Operations Manager
Rusty Rail Brewing Company
08.2021 - 04.2022
Sales Manager
Vector Marketing Company
06.2019 - 10.2019
Marketing -
Grove City College
High School Diploma - psychology
Midd-West High School