Rafael Lazaro
Henderson,Nevada
Summary
Skilled professional monitoring performance indicators and researching sales trends to support sales and dispatch teams. Maximized potential sales with merchandise knowledge and outstanding customer service. Highly organized and diligent.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales Representative Team Leader
ICM Solutions
North Las Vegas, NV
09.2023 - Current
- Sourced new leads through industry contacts, cold calling, and other methods of outreach.
- Analyzed existing market trends to guide pricing policies and marketing initiatives.
- Coordinated frequent team meetings to assess performance metrics.
- Analyzed industry movements to ensure competitive positioning.
- Motivated team to surpass personal sales targets.
- Resolved customer complaints promptly and professionally.
Part Sales Manager
Goodfellow Corporation
Boulder City, NV
06.2006 - 09.2023
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Oversaw product development initiatives from concept through completion stages.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Conducted market research to identify trends, opportunities, and threats in the industry.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ01-2013
High School Diploma -
South Gate High School
South Gate, CA05-2004
Skills
- Business development
- Team collaboration
- Product knowledge
- Team management
- Brand representation
- Strategic planning
- Acquire new business
- Account management
- Time management abilities
- Conflict resolution
- Sales forecasting
- Exceptional interpersonal communication
- Departmental operations management
- Performance improvements
- Operations management
- Purchasing and planning
- Employee development
- Project planning
- Staff training and development
- Customer service
- Vendor relationship
- Inventory Management
- Invoice processing
- Construction cost estimates
- Project estimation and bidding
- Vendor relationships
- Estimate preparation
- Bid coordination
- Procurement expertise
- Project management
- Efficiency improvement
- Supplier negotiation
- Strategic sourcing
- Price negotiation
Languages
English
Full Professional
Spanish
Full Professional
Certification
- The Mine and Safety and Health Administration
Affiliations
- Youth Coach
Timeline
Sales Representative Team Leader
ICM Solutions
09.2023 - Current
Part Sales Manager
Goodfellow Corporation
06.2006 - 09.2023
- The Mine and Safety and Health Administration
Bachelor of Science - Business Administration And Management
University of Phoenix
High School Diploma -
South Gate High School
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