Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Andre Cooke

Manhattan N.y,NY

Summary

Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Overview

20
years of professional experience

Work History

Mandalay International Oreo Cookie

Sales Representative Team Leader
01.2014 - 01.2023

Job overview

  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.

City College of New York, CUNY
New York, NY

City university piece officer
01.2007 - 03.2011

Job overview

  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.

City College Of New York Cit

Custodian Supervisor
01.2003 - 11.2010

Job overview

  • Assigned job duties and monitored performance against objectives.
  • Promoted efficient inventory practices among team members.
  • Prepared and submitted accident and injury reports.
  • Recruited and selected well-qualified employees to fill vacancies.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Maintained required records of work hours, budgets and payrolls.
  • Established and enforced safety protocols and guidelines for staff.

Education

Herbert H Lehman High School
, Bronx, NY

High School Diploma
01.1999

Albany University
, Albany New York

Associate of Science from Mortuary Science

Skills

  • Customer Service
  • Sales Forecasting
  • Lead Prospecting
  • Client Service
  • Proposal Development
  • Records Management
  • Sales Closing
  • Client Account Management
  • Account Development
  • Customer Retention
  • Business Development
  • Customer Needs Assessment
  • Process Improvement
  • Sales Consultation
  • Account Management

Timeline

Sales Representative Team Leader

Mandalay International Oreo Cookie
01.2014 - 01.2023

City university piece officer

City College of New York, CUNY
01.2007 - 03.2011

Custodian Supervisor

City College Of New York Cit
01.2003 - 11.2010

Herbert H Lehman High School

High School Diploma

Albany University

Associate of Science from Mortuary Science
Andre Cooke