Trevor McCarver
Industry Worker
Cardiff-By-The-Sea,CA
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring an exceptional experiences for guests.
Overview
4
4
years of professional experience
Work History
Server
Fish District
Solana Beach, CA
09.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Bartender/Server/Bouncer/Lead Busser
The Shanty
Cardiff-By-The-Sea, CA
06.2023 - 11.2024
- Developed good working relationships with fellow employees through effective communication.
- Greeted customers and provided excellent customer service.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Processed payments accurately and efficiently with POS system.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Effectively multitasked within fast-paced environment.
Salesman, Phone Operator, Delivery Driver
New Age Botanicals
Oceanside, Vista, Carlsbad, Encinitas, CA
02.2021 - 11.2023
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Prepared and delivered appropriate presentations on products and services.
- Educated customers on product features and technical details to highlight benefits.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education
High School Diploma -
San Dieguito Academy
Encinitas, CA08-2014
Skills
- Strong work ethic and integrity
- Service prioritization
- Multitasking and organization
- Exceptional customer service
- Calm demeanor
- Reliable team player
Timeline
Server
Fish District
09.2024 - Current
Bartender/Server/Bouncer/Lead Busser
The Shanty
06.2023 - 11.2024
Salesman, Phone Operator, Delivery Driver
New Age Botanicals
02.2021 - 11.2023
High School Diploma -
San Dieguito Academy
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