Trevor Pierce
Sioux Falls,SD
Summary
Results-driven operations manager with a strong focus on process improvements, financial management, and customer engagement. Proven track record in enhancing service delivery and reducing costs through effective business planning and documentation.
Overview
23
23
years of professional experience
Work History
Owner/Operator
Self-employeed
Sioux Falls, SD
01.2013 - Current
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Developed marketing strategies, enhancing brand visibility and customer engagement.
- Oversaw financial management, including budgeting, invoicing, and expense tracking.
- Implemented process improvements that streamlined operations and reduced costs.
Installer
Syversons
Sioux Falls, SD
05.2008 - 01.2013
- Installed custom cabinetry and fixtures according to specifications.
- Ensured compliance with safety standards during installation processes.
- Collaborated with team members to optimize workflow efficiency on-site.
- Trained new installers on proper techniques and safety protocols.
Host
Szechwans
Sioux Falls, SD
01.2003 - 01.2008
- Greeted and seated guests, ensuring optimal waiting experience.
- Managed reservation system, coordinating table assignments efficiently.
- Oversaw guest flow during peak hours, enhancing service delivery.
- Trained new hosts on company policies and customer service standards.
Education
High School Diploma -
West Central
Hartford, SDSkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
Timeline
Owner/Operator
Self-employeed
01.2013 - Current
Installer
Syversons
05.2008 - 01.2013
Host
Szechwans
01.2003 - 01.2008
High School Diploma -
West Central