Experienced with customer interaction, beverage preparation, and maintaining welcoming atmosphere. Utilizes comprehensive beer knowledge to enhance customer satisfaction and promote sales. Track record of effective teamwork, ensuring smooth service flow and high customer retention.
Work History
Server/Beverage Receiver
8 Months
Yard House | 08.2024 - 04.2025
Delivered exceptional customer service, ensuring a positive dining experience for all guests.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Placed, tagged, and secured merchandise in diverse designated areas.
Beer Server
7 Months
Craft Brewing Company | 05.2023 - 12.2023
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Collaborated with kitchen staff to coordinate timely food preparation and service.
Increased sales significantly by upselling higher-end products to customers.
Managed cash register operations, ensuring accurate transactions.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Beer Server
1 Year 5 Months
Temecula Brewing Company | 07.2021 - 12.2022
Assisted in developing promotional events, increasing visibility and attracting new customers to the brewery.
Managed cash register operations, ensuring accurate transactions.
Assisted in inventory management, reducing waste through effective stock rotation.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Construction Laborer
9 Months
Environmental Concepts Landscape Mgmt., Inc. | 03.2020 - 12.2020
Assisted in landscape installation projects, collaborating effectively with team members to meet deadlines.
Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Server/Busser/Dining Room Attendant
1 Year 11 Months
Canyon Grill, Welk’s Resort | 04.2018 - 03.2020
Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Trained new bussers on best practices for cleanliness and efficiency standards.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
High School Diploma
Chaparral High School | Temecula, CA | 2017
Mira Costa
Skills
Exceptional customer service
Team player
problem solver
dependable and flexible
Beverage knowledge
Multitasking and organization
Cash handling
Guest engagement
Certification
BrewTech certification from MiraCosta Community College
California ABC Certification/Food Handlers Certification