Trevor Sargeant
Summary
Proven team player with a track record of enhancing the customer experience at Wawa, adept in area and facility cleaning and excelling in complaint resolution. Demonstrates creativity and innovation, contributing significantly to team success and operational efficiency. Skilled in fostering relationships and problem-solving, ensuring a safe and welcoming environment for all.
Overview
2
2
years of professional experience
Work History
Team Member
Wawa
11.2023 - Current
- Preformed Facility chores such as: Cleaning bathrooms, sweeping and mopping floors, vacuuming carpets, taking out outside and inside trash, stocking walk in refrigerator and the Cold box, drained spill wells
- Manned drink and Sizzli station during morning rush and kept coffee island stocked and cleaned
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Addressed and resolved customer complaints in polite and professional manner.
Kitchen Hand
Royal Farms
01.2023 - 11.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Followed instructions from the Kiosk to prepare food correctly.
- Lifted and carried heavy materials.
- Pushed, pulled and transported large loads and objects.
- Stocked and rotated food items according to expiration dates.
- Monitored food temperature, discarding items not stored correctly.
- Cleaned and closed the store for the night, mopping the floor, prepping morning shift, etc
Gas Station Clerk
CS Convenience Store
09.2022 - 01.2023
- Maintained inventory of all saleable items.
- Cleaned up gas and other spills in accordance with spill procedures.
- Facilitated sales of services and goods.
- Built trustful relationships with customers to encourage return visits.
- Maintained clean and orderly work station.
- Checked customer identification for cigarette, and lottery sales.
- Assisted in maintaining back room operations by unloading deliveries.
- Delivered exemplary customer service and warmly greeted guests.
- Finalized sales and collected payments by totaling order and accepting tender from customer.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
Education
High School Diploma -
Susquehannock High School
Susquehannock High School, 3280 Fissels Church Rd,05-2022
Skills
- Complaint resolution
- Heavy lifting
- Customer service
- Creativity and innovation
- Relationship building
- Collaboration and teamwork
- Positive attitude
- Willingness to learn
- Area and facility cleaning
Following instructions
Problem-solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Company Culture401k match4-day work weekWork-life balanceCareer advancementTimeline
Team Member
Wawa
11.2023 - Current
Kitchen Hand
Royal Farms
01.2023 - 11.2023
Gas Station Clerk
CS Convenience Store
09.2022 - 01.2023
High School Diploma -
Susquehannock High School
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