Trevor Smith
Tucson,AZ
Summary
Bachelor of Science in Information Science candidate with a focus on Data Science. Strong communication and leadership skills. Proficient in Python, SQL, R, Microsoft Excel, and statistical analysis. Eager to apply analytical skills in an internship opportunity.
Overview
6
6
years of professional experience
4
4
Certification
Work History
Guest Service Representative
Troon
08.2020 - Current
- Assisted over 200+ guests daily, ensuring high levels of satisfaction and efficient service.
- Resolved customer complaints swiftly, contributing to a 30% increase in guest retention and satisfaction ratings.
- Maintained accurate and up-to-date guest records, improving front desk efficiency and data accuracy.
- Built strong rapport with returning guests, directly contributing to increased loyalty and repeat business.
- Played a key role in improving the course’s reputation, helping it become the #1 public golf course in town and rank among the Top 10 in the state.
Cashier
Albertsons
08.2019 - 12.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Information Science, Data Science
University of Arizona
Tucson, AZ05-2026
Skills
- Python
- SQL
- R
- Tableau
- Microsoft Office
- Data entry
- HTML
- JavaScript
- CSS
Certification
- Data Analysis The Grammy Awards Certification, In Progress
- Data Visualization Intel Certification, In Progress
- Intercultural Skills Certification, In Progress
- Open AI Professional Skills Certification, In Progress
Timeline
Guest Service Representative
Troon
08.2020 - Current
Cashier
Albertsons
08.2019 - 12.2020
Bachelor of Science - Information Science, Data Science
University of Arizona
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