Trevor Tanis
Fremont,MI
Summary
Proven Customer Service Representative at Ace Hardware, adept in conflict mediation and in-store support, I excel in fostering positive customer relationships and enhancing sales through expert product knowledge. My proactive approach and high-energy attitude have significantly contributed to achieving and surpassing sales quotas, demonstrating a unique blend of critical thinking and customer relations skills.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Ace Hardware
Fremont, MI
03.2022 - Current
- Developed positive relationships with customers through friendly interactions.
- Provided accurate information about products and services to customers.
- Worked in every department: sales floor, register, and paint department (two operating online systems).
- Developed strong customer relationships to encourage repeat business.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Education
Associate of Arts - Marketing
Muskegon Community College
Muskegon, MI06-2026
High School Diploma -
Fremont High School
Fremont05-2024
Skills
- In-store support
- Scheduling
- Critical thinking
- Staff training
- High-energy attitude
- Task prioritization
- Escalation management
- Customer relations
- Conflict mediation
- Problem resolution
Affiliations
- Spend lots of time outdoors and active
- Consistently lift weights and engage in high impact cardio like running
- Train regularly in boxing and contact sparring
- spend time with family and friends
- further expand my education both through school and during personal time
References
References available upon request.
Timeline
Customer Service Representative
Ace Hardware
03.2022 - Current
Associate of Arts - Marketing
Muskegon Community College
High School Diploma -
Fremont High School
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