Results-driven Operations Executive with over 10 years of leadership experience enhancing profitability and driving sales growth in large restaurant portfolios. Delivered multimillion-dollar financial results, developed strong leadership pipelines, and executed strategic initiatives that improved organizational performance.
Overview
24
24
years of professional experience
Work History
Director of Operations
Flynn Group/Bell American
11.2023 - Current
Increased market profitability by $5.3M within two years through disciplined financial leadership and operational improvements.
Drove double digit % year-over-year sales growth across the region while outperforming budget targets annually.
Authored and executed financial plans that were met or exceeded every fiscal year in role.
Built high-performing talent pipeline, enhancing bench readiness and accelerating internal promotions.
Achieved recognition as consistent performer in company metrics (Supreme) through elite execution standards.
Established culture focused on accountability, development, and measurable results.
Area Manager
Flynn Group/Bell American
05.2014 - 11.2023
Managed multi-million-dollar territory, achieving key performance metrics through strategic oversight and targeted initiatives.
Developed General Managers into top-performing leaders via structured coaching and performance management, enhancing overall team effectiveness.
Implemented labor and forecasting strategies that improved efficiency without compromising guest experience.
Strengthened audit performance, cash controls, and regulatory compliance across all units, ensuring operational integrity and risk mitigation.
Led weekly business reviews to diagnose gaps, improve margins, and elevate operational consistency.
Assistant Manager
Steak 'n Shake
01.2002 - 01.2014
Led teams of up to 35 employees in a fast-paced environment.
Managed inventory, scheduling, safety programs, and cost controls to maintain operational efficiency.
Supported hiring, training, and performance processes, enhancing team stability and retention.