Trevor Washington
Bailey,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Logistics/Warehouse Manager
Harbor Freight Tools USA
Wilson, NC
12.2023 - Current
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Created and enforced detailed organization processes to increase quality and service standards.
- Maintained a clean and safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Assistant Manager
Dunham's Sports
Wilson, NC
06.2023 - 12.2023
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Perishable Manager
Food Lion
12.2022 - 06.2023
- Support the management and duties of store operations to meet financial and sales goals
- Build associate and customer relations and promote a strong culture in support of Food Lion Strategy
- Maintain solid communications with the management team, all associates in the store and throughout the organization.
- Evaluated vendor performance through regular reviews, fostering continuous improvement in service delivery.
- Improved product quality by implementing rigorous inspection processes and providing detailed feedback to production teams.
Delivery Driver
Amazon Warehouse
01.2022 - 02.2023
- Drive a regulated van delivering packages
- Interact with Amazon customers and the public in a professional and positive manner
- Inspected load security and checked for damages.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Deliver packages weighing up to 70 lbs.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Loaded truck and properly secured items to prevent damage for deliveries.
Assistant Manager
Lowe's Home Improvement
03.2021 - 12.2022
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Created employee schedules to align coverage with forecasted demands.
- Maintained a clean, fast, and friendly environment throughout workplace
Store Operations Manager /Coach
Walmart
Raleigh, NC
01.2013 - 03.2021
- Coordinates daily functions of the business to ensure the process of sales as well as the growth of the team
- Utilizes proper tools, resources, and partnership to engage the team and build a strong focus surrounding development and succession planning within the company
- Managed store safety protocols and emergency response procedures, ensuring a secure environment for both staff and customers.
- Upholds daily store standards along with the team values and beliefs to support sales growth as well as community satisfaction.
- Created and enforced detailed organization processes to increase quality and service standards.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Education
Computer Science -
UNC Wilmington
Wilmington, NC01.2014
Skills
- 10 years leadership experience
- Certified power-lifting trainer
- Talent acquisition
- Retail management
- Succession planning
- Warehouse distribution
- Staff training/development
- Employee scheduling
- Customer service-oriented
- Quality Management
- Loading and unloading
- Inventory Management
- Logistics Planning
Timeline
Logistics/Warehouse Manager
Harbor Freight Tools USA
12.2023 - Current
Assistant Manager
Dunham's Sports
06.2023 - 12.2023
Perishable Manager
Food Lion
12.2022 - 06.2023
Delivery Driver
Amazon Warehouse
01.2022 - 02.2023
Assistant Manager
Lowe's Home Improvement
03.2021 - 12.2022
Store Operations Manager /Coach
Walmart
01.2013 - 03.2021
Computer Science -
UNC Wilmington